instructor kevin beasley says in the down economy, his students need more preparation than ever to get through tough recruiting processes. >> in the past, even for myself, i know i remember interviews where it was real basic. why are you the best one for the job? and that was it. ok, you know, you can start on monday. but now, because of the job market, the competition is a lot more intense. >> reporter: each center offers different programs and nationwide, clients have found a huge pool of resources, from financial literacy training to career coaching. demand for the organization's online services have also surged in the down economy. >> five years ago, somebody might come to us for a class, one specific type of skill development class, and maybe a little bit of financial coaching. now, we see people coming to us with a magnitude more of need that needs to be addressed in order for that person to be successful. >> reporter: vacountess drummond is getting job coaching. she's also taking a computer skills class, while she works as a cashier at a goodwill retail store. she has held admin