bay area and it's much welcome progress for san francisco struggling hotels kron 4 talked with kevin carroll, the executive director of the hotel council of san francisco who says not only that, not only were hotels impacted hard but so we're surrounding businesses as well. >> it's incredibly difficult for the hotels for the majority that word opened. that means other employees were working and from an industry point of view. what we normally would have 90%, occupancies and then did not have. that was really difficult. the other thing is really difficult for the businesses that surround and small businesses that tell so someone stays in a hotel. they spend more money outside the hotel. so what restaurants? small businesses taxis attractions, all of them are really waiting as we are in and we're seeing it starting to pick up, which is very positive. >> carol says they're already starting to see many folks looking ahead at hotels in the bay area for the upcoming bay area for the upcoming memorial day weekend. all of our website. kron 4 dot com. we have a special section dedicated just specific

kevin carroll, with the hotel council, says some san francisco hotels have only 20% occupancy, depending on the day of the week, but they are seeing signs of tourism slowly beginning to return, and some smaller conventions are still scheduled for the fall. the full recovery where we have all three of the groups, whether it's tourism, business travelers and meetings and conventions, it's going to be probably at least three years. some people say, though there is hope on the horizon, you can clearly see that san francisco and your bible, an amputee. killer are turning the corner that we're very hopeful about this museums have reopened and we're seeing more and more people on the streets every day. we're looking to drive people from the bay area wide to our space, so that's the north bay, south bay east bay on then, when tourism comes back national traffic. this video by the san francisco travel association is part of a campaign letting visitors know the city is back open. the mosconi center will be transitioning from a covid vaccine site to host conventions that are still on the schedule t

fisherman's wharf, yerba buena, and east court benefit district, the san francisco chamber of commerce, kevin carroll's joining us, s.f. travel, the bar owners association. i think that's you behind that mask. thank you, ben. the directors of all the city departments i mentioned before. also, separately from the city departments i mentioned before, i want to mention the city administrator carmen chiu and the department of public works. i've been wearing a lot of masks during this pandemic. i would say the majority of masks that i wear look like they are very artistic and beautiful, and they usually match my outfits. not as nice as nancy pelosi and the matching of her outfits, but pretty darn close, and the person that makes these masks is an incredible local artist who's really been a fierce advocate for a lot of the programs and the investments that we're making. as a result of her advocacy, what we're doing in her budget is backfilling some of the grants for the artists in the grants for the arts program, and we'll continue to provide first-ever guaranteed income for artists here in san francisco, a

and kevin carroll also said it will likely be several years before the city sees the return of conventionsnd international visitors that made it a world destination before the pandemic. for tourists on a budget that may be good news. pre-pandemic, they went from $200 to $400 per night and tended to sell out weeks in advance. today they are still available for memorial day weekend at a much lower rate. for now, the fact that guests are able to check in at all is a win. thom jensen, nbc bay area news. >>> up next, cracking down on unruly passengers. >>> the pandemic canceled pretty much all concerts, but some tint companies are refusing to give refunds for shows that never happened. we'll show you how to make a ticket seller face the music and give you your money back. next. >>> right now at 6:30, another sign we're headed out of this pandemic. >> we've made vaccination available everywhere. it's time. it's really time to go full strength now. >> the move by new york's mayor when it comes to schools. >>> plus, guests unruly pay the price. how much it could cost you for not wearing a mask on

. >> reporter: kevin carroll of the hotel council of san francisco says they are seeing encouraging signs of a rebound but admit a full recovery will take several years. the local department of public health reminded that even with over two-thirds of san francisco's eligible population vaccinated it is still importan spread. >> right now we're at 50% on the inside. with all our tables socially distanced and on the outside still have a 6-foot distancing. >> reporter: on the embarcadero at water bar and epic steak they think the weekend is promising. >> we're looking pretty optimistic this weekend. i think really all of the factors are lining up in our favor. it is supposed to be a beautiful weather weekend. and everybody he has got monday off. and the vaccination rates are going up. so people actually want to be outside and they want to be inside. >> reporter: in san francisco, nbc bay area news. >> where we going to dinner? >> i know. great day to dine outside and enjoy the sunshine. it is going to warm up as the weekend goes on though. >> we need this weekend in a big way. >> he was watc

. >> reporter: hotel council of san francisco president kevin carroll says tourists are coming back.> when you come and stay in a hotel your hoping, helping not only the hotel but obviously the city, our employees, you are helping the restaurant around the hotel. >> reporter: but for some people staying in a hotel is a big step coming out of the pandemic, many folks are reluctant but the experts say in most cases it is safe to check in. >> my advice is if you are fully vaccinated to do it. >> reporter: ucsf professor of epidemiology george rutherford gives this morning to the unvaccinated because covid is still out there. >> if you are not vaccinated again you need to be and exercise all sorts of cautions and i would probably be sitting tight if i were unvaccinated. >> reporter: guests at the newly reopened palace hotel can watch this video on what cleaning protocols the hotel is taking keeping everything from fixtures to light switches and even tv remotes sanitized. the city's health department now requires the same steps for every hotel. >> we feel comfortable. >> reporter: that is

kevin carroll, the executive director of the hotel council, san francisco says it wasn't just the hotels hit hard by the virus. so are many of the businesses that surround them. >> it's incredibly difficult for the hotels for the majority of them that were dope and that means other employees were working and from an industry point of view. what we normally would have 90%, occupancies and then did not have. that was really difficult. the other thing is really difficult for the businesses that surround and small businesses that tell so someone stays in a hotel. they spend more money outside the hotel. so what restaurants? small businesses, taxis attractions, all of them are really waiting as we are in and we're seeing it starting to pick up, which is very positive. >> carol says they are seeing many people booking ahead at hotels for the upcoming memorial day weekend. meantime, despite new guidance from the cdc. the tsa says it will still require travelers over the age of 2 to mask up, went on trains planes and buses until at least mid september essentially mask mandates have not changed o

. >> reporter: hotel council of san francisco president kevin carroll says tourists are coming back. >> when you stay in a hotel you are helping not only obviously the hotel but also the city, our employees, you helping the restaurant around the hotel, >> reporter: that for some people staying in a hotel is a big step coming out of the pandemic. many folks are reluctant experts say in most cases it is safe to check in. >> my advice is if you are fully vaccinated to do it. >> reporter: ucsf professor of epidemiology george rutherford gives this morning to the unvaccinated because covid is still out there. if you are not vaccinated again you need to be exercising all sorts of cautions and i would probably be sitting tight if i were not vaccinated this weekend. >> reporter: guests at the newly reopened palace hotel can watch this video on what cleaning protocols the hotel is taking keeping everything from fixtures to light switches and even tv remotes sanitized. the city's health department now requires the same steps for every hotel. >> we feel comfortable. >> reporter: that is the fir

loss of convention and tourism dollars, especially hits the hotel hotel rooms in san francisco, kevin carrollhe hotel council says some san francisco hotels have only 20% occupancy, depending on the day of the week. they are seeing signs of tourism slowly beginning to return, and some smaller conventions are still scheduled for the fall. the forward every where we have all three of the groups, whether it's tourism, business travelers and meetings and conventions, it's going to be probably at least three years. many say that slow rebound is having a big impact on jobs. that's where there's some money. people employed in the bay area in hospitality and tourism on that's why we're lacking the rest of the state and the rest of the country and that recovering our our lost jobs here. some people say, though there is hope on the horizon, we're looking to drive people from b area wide to our space. so that's the north bay, south bay, east bay. on then, when tourism comes back national traffic jana katsuyama ktvu fox two news. ceo salesforce mark benioff says that workers can be in returning to the sa

there are 30. 4000 hotel rooms in san francisco, kevin carroll with the hotel council says some san francisco hotels have only 20% occupancy, depending on the day of the week, but they are seeing signs of tourism slowly beginning to return, and some smaller conventions are still scheduled for the fall. the forward every where we have all three of the groups whether it's tourism. business travelers and meetings and conventions. it's going to be probably at least three years. many say that slow rebound is having a big impact on jobs. that's where there's so many people employed in the bay area in hospitality and tourism on that's why we're lacking the rest of the state and the rest of the country and that recovering our lost jobs here. some people say, though, there is hope on the horizon, we're looking to drive people from the bay area. why to our space, so that's the north bay south bay. stay on then, when tourism comes back national traffic. hemsley says many places such as his restaurant palette have really focused on becoming destination restaurants or change their business model to be les

kevin carroll with a hotel council of san francisco told kron 4 today that not only were the hotel's so we're businesses that surround them. >> it's incredibly difficult for the hotels for the majority that word opened. that means other employees were working and from an industry point of view. what we normally would have 90%, occupancies and then did not have. that was really difficult. the other thing is really difficult for the businesses that surround and small businesses tell so someone stays in a hotel. they spend more money outside the hotel. so what restaurants? small businesses taxis attractions, all of them are really waiting as we are in and we're seeing it starting to pick up, which is very positive. >> terrill says they're already seeing be area hotels fill up ahead of memorial day weekend. just a few weeks away. all of these updates can be found on our website. kron 4 has a special section dedicated just for coronavirus resources by using your mobile device, you can stand scanned the qr code on your screen and it takes you directly to our web page. there. you can find t

fisherman's wharf, yerba buena, and east court benefit district, the san francisco chamber of commerce, kevin carroll'sr owners association. i think that's you behind that mask. thank you, ben. the directors of all the city departments i mentioned before. also, separately from the city departments i mentioned before, i want to mention the city administrator carmen chiu and the department of public works. i've been wearing a lot of masks during this pandemic. i would say the majority of masks that i wear look like they are very artistic and beautiful, and they usually match my outfits. not as nice as nancy pelosi and the matching of her outfits, but pretty darn close, and the person that makes these masks is an incredible local artist who's really been a fierce advocate for a lot of the programs and the investments that we're making. as a result of her advocacy, what we're doing in her budget is backfilling some of the grants for the artists in the grants for the arts program, and we'll continue to provide first-ever guaranteed income for artists here in san francisco, a program that was recently launch

fisherman's wharf, yerba buena, and east court benefit district, the san francisco chamber of commerce, kevin carroll's joining us, s.f. travel, the bar owners association. i think that's you behind that mask. thank you, ben. the directors of all the city departments i mentioned before. also, separately from the city departments i mentioned before, i want to mention the city administrator carmen chiu and the department of public works. i've been wearing a lot of masks during this pandemic. i would say the majority of masks that i wear look like they are very artistic and beautiful, and they usually match my outfits. not as nice as nancy pelosi and the matching of her outfits, but pretty darn close, and the person that makes these masks is an incredible local artist who's really been a fierce advocate for a lot of the programs and the investments that we're making. as a result of her advocacy, what we're doing in her budget is backfilling some of the grants for the artists in the grants for the arts program, and we'll continue to provide first-ever guaranteed income for artists here in san francisco, a