kevin domer with comcast president field. so for us, safety is really important, it's number one. we have approximately 100 technicians that work here in san francisco, and we do a lot of training with them on what we call outside plant conformance, which is the go 95 regulations. we do a lot of training with them in getting them up to speed in these safety issues. we are instructing them to on every single job to look one span right, one span left, and look for any non-conformance issue that they may have. part of the closing of any work order requires that they close the job with a pass, fail, or repair on outside plant conformance. if they repaired something and made it up to standards, then they would close that job out as a repair. if it's something that they aren't capable of repairing right then, because of time or it's beyond the scope of what they can handle, then they fail it and a return job is immediately created to have the work done. >> supervisor fewer: thank you. >> now, if it is an extreme safety issue that is perilous, they are instructed to stay on site for as l