[steam hissing] >> my name's kevin hale., upholstery and tile and grout cleaner, and i've been cleaning professionally for right around 30 years. the shark steam mop, uh, is great for floors that i, actually, as a professional, can't do. i can't do laminate flooring because of the pressures under, uh, which my machinery works. so the shark steam mop is fabulous for hardwood floors and for laminate floors. [steam hissing] >> announcer: until now, you had to use different cleaning tools and different methods for different floors. hardwoods, everyday cleaning, tough messes, sanitizing-- they all required extra work. who has the time? but now shark puts you back in control with the all-new professional steam pocket mop, with three levels of intelligent steam control. finally, you can have the right kind of cleaning and sanitizing for all the floors in your house as easy as one, two, three. set it to dust for steam-dusting your delicate hardwood floors and laminates. just a kiss of super-dry steam and you're done, and your floor