i khayri's mother, she said the violence had to stop.- khayri's mother, she said the violence had to what _ violence had to stop. i now ask myself, what has _ violence had to stop. i now ask myself, what has this - violence had to stop. i now ask. myself, what has this achieved? violence had to stop. i now ask- myself, what has this achieved? what has my son died for? no one has won in this situation. i have lost a child and other parents have lost two children who committed this offence and they are now in prison. this violence has to stop. the telecoms giant bt has announced it is cutting up to 55,000 jobs over the next seven years, mostly in the uk. up to a fifth of the losses will come in customer services where staff are replaced by technology including artificial intelligence. our business editor simonjack is here. thanks, sophie. it's a big number. it is not happening immediately but cutting up to 55,000 jobs by 2030 is a very big number indeed. in fact it represents 42% of the current workforce of 130,000. so how does bt explain the cuts? well, 30,000 full—time staff are actu