. >>> more on how this is actually playing out on the front lines, we're joined by kimberly carroll. she works in waterloo, iowa. thanks for being with us. we heard from the postmaster general, there's no intention to bring back any mail sorting machines that have been removed. they're not needed. is that how you see it? are they needed? >> it's disappointing that the male processing equipment we have been using until the moment it was removed is suddenly no longer necessary. no, we don't see it, i guess i see this as possibly more of his actions speaking louder than his words. >> why -- what have you actually seen were machines removed from the area where you work? and if so, why? >> well, we did lose a machine, and we were told that it was part of the cost saving measure, it was part of becoming more efficient. the end result, though, was that we're not able to get all the mail processed. we were seeing mail being left behind. that was also part of what the postmaster general said was acceptable. and for a postal employee, that is not acceptable. every piece delivered every day, yo

. >> it's currently just, in moth balls here >> reporter: kimberly carroll is president of the yeah postal workers union. >> it's changed our our customers are receiving the mail we're seeing significant delay in the mail. >> reporter: in portland, oregon a postal employee says these sorting machines were in working condition before being decommissioned in the past two weeks these images have not been independently verified by nbc news in grand rapids, michigan, a disassembled machine today found sitting in a post office parking lot, reached for response the postal service had no comment beyond tuesday's announcement from postmaster general louis dejoy, who suspended until after the election his cost-cutting measures and policy changes blamed for delivery delays and service slowdowns. in the announcement dejoy said mail processing equipment and blue collection boxes will remain where they are house speaker nancy pelosi in a statement today says she spoke with the postmaster general this morning, and that he frankly admitted that he had no intention of replacing the sorting machines and in

and people who care about this issue should know kimberly carroll's name.f the iowa postal workers union. she was the first person to raise red flags about this. we also obtained images from a postal facility in portland, oregon. a postal employee there tells us that machine there wrapped in caution tape was in good working condition and was removed within the last two weeks. and machines plural because it's not just one. and heather walker at our nbc affiliate in grand rapids, michigan, she also found evidence of a dismantled machine in a parking lot, probably going to be sold for scrap metal right there. what's interesting about this is house speaker nancy pelosi had a conversation with louis dejoy and in a statement from the house speaker she says that dejoy frankly admitted he had no intention of replacing the sorting machines, blue mail boxes and other key mail infrastructure that had been removed and plans for adequate overtime which is critical for the timely delivery of mail are not in the works. steph ? >> the question we hope every senator asks to

. >> here is how kimberly carroll, poster worker and president of the iowa's postal union described the changes to npr. >> mail is beginning to pile up in our offices, and we're seeing equipment being removed. so we are beginning to see the impact of those changes. i don't see this as cost-saving measures. i see this as a way to undermine the public confidence in the mail service. it's not saving costs. we're spending more time trying to implement these policy changes. and it's, in our offices, costing more overtime. >> joining us now kimberly karol president of the iowa's post workers union, been working for 30 years and she is currently a postal clerk in waterloo, iowa. thank you for joining us. let me begin with a thanks to you and the postal service. i have been grateful to the people delivering my mail throughout my life. i have known many people who have done it as a career, and i really appreciate that. i want to get your reaction to something that the postmaster general said on friday. he said the postal service has ample capacity to deliver all election mail securely and on tim

kimberly carroll, the head of the iowa postal workers union. she had one of those machines removed recently. she said, of course if you remove them you decrease capacity. she says there's delays now in that region because of that remove. dejoy was also asked about cuts to overtime. he said neither he or leadership have instituted overtime cuts. every postal employee i've talked to coast to coast disputes that. dejoy says all i've mandated is that the trucks leave on time. one of the reasons the delays exist, i'm told, is because the trucks are leaving on time and in many cases, craig, the trucks are empty because there are not the staffers to put mails in the trucks because of the cuts to overtime. so on monday's hearing i think you'll hear house democrats, if they are up to the job and ask informed and focused questions, i think they'll press him on that and also press him on how it is that dejoy got this job because there are yes, sir about the undue influence by secretary mnuchin and trump administration officials that put him in that positi

we're going to have a lot to ask kimberly carroll tomorrow. watch this space.r small prices, you can build big dreams. spend less, get way more. shop everything home at wayfair today. ♪ milk, milk, milk ♪ guzzle milk, drink it all ♪ make a milk waterfall ♪ cookie milk, stack it tall ♪ milk with no rhythm at all ♪ make you run fast milk ♪ stay awake in class milk ♪ pour it by the glass milk ♪ is that a mustache milk ♪ boom boom boom bass milk ♪ smile on your face milk ♪ go for the gold, before you know ♪ ♪ you going all the way milk ♪ milky hi, milky hey ♪ i hope you have a milky day ♪ live your best life milk. ♪ you out this world, milky way ♪ ♪ put you on the spot milk ♪ question: got milk? show us what you got. hashtag got milk. >>> so the town of bend, oregon, is west of eugene. it's a good ways southeast of portland. bend, oregon, yesterday morning, local activists there got a tip from a friend that two men who live in bend had been arrested, picked up by immigration and customs enforcement officers, and the activists didn't know who the men were. he didn't

person who alerted the whole country that this kind of thing was happening is a woman named kimberly carroll. she's president of the iowa postal workers union. she's a long-time postal clerk from the great city of waterloo, iowa. and she did an interview with npr this week in which she surprised her interviewer by saying something that had not been reported anywhere else. "mail is beginning to pile up in our offices and we're seeing equipment being removed." the news was such a surprise that the npr interviewer was sort of caught off guard by what ms. carroll said, asked her to explain. she explained that sorting machines were being removed at her own facility in waterloo and at postal facilities across iowa. and she made it clear that this was not about trying to help save money, this was not growing to save money. "i don't see this as a cost-saving measure. i see this as a way to undermine the public confidence in the mail service." well, joining us now is kimberly karol, president of the iowa postal workers union and a postal clerk in waterloo, iowa. ms. karol, thanks for your work at the