staff at kingussie were given additional training. ina kingussie were given additional training. admitted vicarious liability for the carelessness of one of its staff. last march, the inquest into douglas lamond's death was held in suffolk. staff told the coroner that on the day the prescription went out, they had been busy and under pressure. they said they kept telling their area manager they didn't have enough space to do theirjob. the police report said that meant they were following the compa ny‘s report said that meant they were following the company's standard operating procedures. the coroner said they were operating in a difficult situation. boots told us it found no record of staff raising concerns with the manager. the pharmacist in felixstowe was eventually given a police caution foran eventually given a police caution for an offence under the medicines act. when detectives in suffolk investigated douglas's death, they wa nted investigated douglas's death, they wanted to see boots' own internal investigation report. the company was entitled to refuse under legal privi

to find out what happened, i'm heading to the small highland town of kingussie.ted her local boots to supply the daily medicine she needed. instead, mrs forrest, an active and independent 86—year—old, was given a mrs frost's diabetes tablets. she had total belief in the system. she would have taken medicine given to her in total confidence that that was the right medicine that she had to take to protect herself — and it didn't. at the end of the day, we all know human error. we all make mistakes, we all do, but unfortunately some mistakes are very tragic ones, and this was the case with my mother. just like the cases of douglas and arlene, company safety procedures hadn't been followed in kingussie. understaffing wasn't found to have contributed to any of the deaths. 0ne mistake like this is one mistake too many, and my absolute assurance is, despite having our industry—leading record, we will continue...continue to focus on minimising the chances of it happening again. boots told us there have been no further deaths linked to dispensing errors at its pharmacies

a classic moral parrot down like —— neck, which can be as damaging to women as tremendous of the kingussies always room for critique and that we can be spacious enough in our perspective to hold paradox and dissent. there may be summoned to learn from that and she maybe also, in my opinion, simply have missed the point. and... one of the points is about the inflation about different kinds of behaviours of. this alleged banality of harvey weinstein and then there is what other women writers have called the presumptuous nurse and boorishness that women have seen in men and dealt with men for time immemorial. is there a danger of completing different behaviours and criminalising some behaviours which, while many regard them as unacceptable, are not criminal? think it is fantastic to have the conversation and starting to articulate and identify and really, have a gradient of behaviours and understand that there is a spectrum of de gea. that is so important. u nless we of de gea. that is so important. unless we talk about this and he's each part of it out we can't understand what is unacceptabl