are there any questions to miss kirschbaum from members? supervisor safai? >> supervisor safai: yes. thank you, miss kirschbaum, the flat wheels, i didn't see anything in your presentation, but that was the real reason that i wanted to have this presentation. what we learned from previous presentations is there's the way you all are training or have asked the operators to operate these vehicles is to hit the emergency mushroom versus using the manual break. the mushroom worked well, i think on the older brada -- is that how you say it? >> brada. >> supervisor safai: i heard a life span of 100,000 miles versus 120,000. i know it is a mechanism that you just talked about. you'd have to ask the contractor, siemens to retrofit and change. what's the cost of that overall to the entire system to fix that defect that was not known before purchase? >> it's about 30,000 per vehicle and about $5 million to $6 million total. >> supervisor safai: so is that something you'll have to come back for approval or is that something you're asking the t.a. for? >> it's build int

we will now call into julie kirschbaum for the sfmta. thank you for the opportunity here and thank you to our director. we brought several staff up. if they wouldn't mind raising their hands, we're here to listen and we appreciate taking the time to do this hearing, although i haven't heard directly from the folks in this room, we have heard frustrations throughout the city, and i can assure you that while i think we have a number of important initiatives underway, the service is not meeting my expectations for our customers, and certainly for our customers who need it the most. i want to talk about what we're doing around transit equity since it is a topic that we take very seriously. for example, we are working very closely with people with disabilities on things like the design of our vehicles, as well as our fair policy. we have just started piloting a choice program in partnership with two public health clinics. one in potrero, and one in the bayview for folks who are having challenges using munimobile but don't necessarily qualify

i would like to ask julie kirschbaum, or director of transit, to come to the podium and present an award to one of her employees. >> this is the fun part. i would like to invite darius chan. i'm thrilled today to be recognized dennis chan. he started his career at munimobile about four years ago and he is in our maintenance training unit. what i want to recognize him about is the work that he has been doing to support the new flyer training program. as you know, we have put in an massive investment in our fleet and the commitment we made to this board and to the writing public was that we would maintain that fleet to the absolute highest standard and making sure that staff has all the training and the support they need to make those changes is a critical part of that commitment. dennis was assigned to help coordinate all of the filming logistics over the last several weeks. we have him making training videos for our hybrid and traditional coach fleet. they were out in our system. the film crew had such a positive experience that they wrote praising his work. i just want to quote them bec

kenny takashi kinoshita chris michael kirby robert kirkpatrick howard barry kirschbaum glenn davis kirwinen kittle richard joseph klares peter anton klein alan david kleinberg karen joyce klitzman ronald philip kloepfer steven a. knat. my father, raymond. my hero, dad, we miss you, we love you. there's not a day that goes by we don't think of you. you'd be so proud of your five children, 16 grandchildren, your broth beautiful wife who continues to keep your memory alive. i love you dad. until we meet again. >> and for my uncle mark and steve. god bless america. andrew knox thomas patrick knox rebecca lee koborie deborah a. kobus gary edward koecheler frank j. koestner ryan kohart vanessa lynn kolpak irina kolpakova susan rose kontrtiko abdoulaye kone bon seok koo dorota kopiczko scott kopytko bojan kostic danielle kousoulis david p. kovalcin john j. kren william e. krukowski lyudmila ksido shekhar kumar kenneth bruce kumpel frederick kuo jr. patricia kuras nauka kushitani thomas joseph kuveikis victor kwarkye kui fai kwok angela reed kyte andrew lacorte carol ann laplant jeffrey latouche