one image in particular lives with her still. >> there was a contact wound on kitty menendez's face. blew out her eye. i mean, it was grotesque, what happened to her. >> to investigators, it appeared jose and kitty had been relaxing in the den. an empty bowl of cream and berries and erik's ucla paperwork were on the coffee table. the television set was on. there was no indication of a break-in. but something did stand out to detective zoeller. >> we didn't see any shotgun shells. >> what did that say to you? >> somebody collected the shotgun shells. >> but who does a thing like that, if they've got a messy crime scene of that sort? >> somebody that didn't want fingerprints on the shotgun shells, is the only thing i could think of. >> while investigators examined the crime scene, lyle menendez, then 21, and erik, 18, went to the station to speak to police. >> the brothers said they were in and out throughout the day. and then as evening approached, they decided that they wanted to go to the movies. they wanted to see a james bond movie. but it was sold out. so they saw the batman movi