howard kleckner. sharon chin, kpix 5. >> dr.ner says you don't need a referral to get a free second opinion, and there are translators for spanish and chinese. you can call them or apply on second opinion's website, and the staff will even get the records for you. we have the non-profit's website on our jefferson awards page. we also have an online forum if you want to nominate a quiet hero for a jefferson award. go to kpix.com/hero. ♪ >>> happening today, the bill pickett rodeo will be in the east bay. it is a celebration of black cowboys and cowgirls and their contributions to building the west. it all started four decades ago when oakland resident, lou, went to a rodeo in wyoming and didn't see black performers. that inspired him and his wife to create the african-american rodeo association. 38 years later, it is still going strong. lou's widow says one in four cowboys were african-american, and it's important to remember that. >> you don't see it in the movies. you don't see it on tv. you don't see it on the history books. s

kleckner is the perfect person to treat and counsel cancer patients. >> we run about 120 panels a year. >> reporter: review panel chair dr. susan lesson says dr. kleckner makes sure each patient gets the emotional and information support they need. >> he is the heart and soul of second opinion. he is very inspirational. he is warm. he is kind. >> oh, great. >> reporter: he listens. >> reporter: he has also expanded the nonprofit. >> they should actually participate. >> reporter: in his 12 years as medical director. >> how soon do you think we could have the panel? >> reporter: he has increased outreach private donor funding. so some 70 professionals volunteer. for patients who can't wait two to three weeks for a formal review, he started phone consultations that help about 50 patients a year. >> we may not have said anything different than what they were told before. >> the bird is already on the feeder. >> reporter: but sometimes they understood it for the first time. and they go away reassured, back to their doctor that what they're doing is the right thing. >> reporter: so for makin