with no definitive evidence, there's no answers to what happened to the flight from kooum tuala lumpur to beijing. >> it's unprecedented. it is mistifying. we increasing efforts to do what we have to do. malaysia airlines is helping us. all agencies are helping out. all the experts around the world. >> we are going to take you to a live news event from kuala lumpur, where the malaysian civil aviation spokesperson is speaking. let's listen in to what they are saying. [ speaking foreign language ] . >> a second officer [ inaudible ] once he was satisfied with the description. the subject [ inaudible ] on 7 march 2014, friday. [ inaudible ] the subject then produced his austrian passport, together with a boarding pass to fly. [ inaudible ] was in order [ inaudible ] >> the subject arrived on friday [ inaudible ] at 21 hours, and presented himself at [ inaudible ] to the officer on duty. the subject produced his passport number 1831957 and claimed that he had arrived by phuket. [ inaudible ] by verifying [ inaudible ] in the passport were male. originally [ inaudible ] he was satisfied wit

into the expertise of andrew heardman, the director-general of asia pacific airlines, joining us from kooum pure. no may day call received at the time. what do you make of it? >> it's difficult to say. it's a mystery. contact was lost, there was no distress call, no indications of any particular problem. and then disappearing from radar. until such time as we find evidence of wreckage or other clues, it's difficult to speculate. it puts the airline and the relatives of the passengers and the crew on board in a difficult anxious weight for more information. >> how does an airline deal with a situation such as this? presumably there must be plans in place for something luke this? >> well, flying is - you know, extraordinarily safe and accidents are rare. every airline has to plan for every eventuality and every airline needs a response plan. mair line is -- malaysia airlines is a reputable airline. they'll have a plan. the key focus is safe and rescue, providing support for relatives and family and friends for everyone on board. >> how many information does an airline have about the whereabou

. >> scott updating us on the situation from kooum bur. >> tom valentine joins us, the chief correspondent from orient aviation, a commercial aviation magazine. first of all, looking at the latest evidence that has arisen so far, what scenarios does the evidence point to? >> well, it probably points to one of two things - either a hijacking where someone took control of the aircraft and coerced the pilots to do what they did, or that something happened in the cockpit, that either one or both of the pilots - there was some sort of issue, a psychological thing. they decided to take this plane off to do whether they wanted to do with it. i think it's quite significant though that there has been some take of pilot suicide, for instance, one would have thought if that was the aim, then they would simply have crashed the plane in the south china sea, rather than flying for hours in the other direction. my feeling is that we are looking at some sort of a hijack, a taking over the aircraft. what the purpose was, until we get the physical data from the wreckage, from the black box is we are simply

they are going to investigate that at the kooum kooum pour -- kum pure international air -- kuala lumpur airport. there's indications coming out of china an eticket company that says the two men bought the tickets after each other. that is bean vetted, how the -- being vetted, how the two -- investigated how the two were let on the plane with false passports. the focus is finding it again. many nations are involved. it takes time. >> that's al jazeera's scott heidler in kuala lumpur. three americans were on board the plane. one philip wood from texas much an online profile saying the 50-year-old worked for ibm in malaysia and his ex-wife posted the photo saying he was a wonderful man and father. emotions ran high. family members ran from a statement. tom ward had these words about his brother. >> philip woodward was a man of god, honour and integrity. his word was goal. he was generous, creative and intelligent. phil cared about people, his family and christ. >> families waited for news that never came. they are getting information now, none promising. >> the wait for news as the anguish