the kpsa provide channel. and then, the mappo is relying on these innovative touch points given the nature of how the p.p.o. is setup. >> the next several pages are comparisons between how the two plans work, is that correct? >> exactly. so there's simply just some education on the kpsa model. really quickly, emphasis on telehealth within the kpsa model, for instance, that you'll see on slide 22. a lot of emphasis on helping members what to expect if they're already enrolled in the kpsa on slide 23. slide 24 from a uhc-mappo perspective, again because there's not the requirement to have a family care physician, you don't have patients that are a medical care home. you do have these various touch points in the u.h.c. approach. and then, what i was to specifically focus on starting on page 26, because i know there's been some cast commentary raised in past h.s.b. meetings is the raise program to try to enhance the care experience for the member, trying to deliver annual visits from a nurse practitioner, to a mem