nbc's kristen dahlgren has more. >> reporter: victor pena accused of kidnapping olivia ambrose led into a boston courtroom, once inside -- weeping uncontrollably. a doctor telling the court pena didn't appear to know h the judge ordering him to a state mental hospital for further e three days. ambrose arrived home late tuesday wrapped in a blanket. her family thrilled to have her safe. >> she is very strong and she's doing okay. you know many it is a process. but she is okay. >> reporter: ambrose went missing saturday after a night of dancing at this bar with friends and her twin sister. after she left alone, police say surveillance video shows pena approaching her. >> that suspect was twice seen engaging miss ambrose and guiding her, clutching her along. >> reporter: this photo appearing to show pena physically maneuvering the young woman out of a subway station. today court documents show they traced the cell phone location to pena's apartment and found the victim standing next to pena crying with a horrified look on her face telling them the phone was taken by pena and he fused to le

kristen dahlgren has that story. >> reporter: this is the video angel nelson saw of her 9-year-old son allen, dragged down a hallway by his teacher. >> i was in shock, and i was very traumatized. for this to happen in front of all of his classmates. >> reporter: the family's attorney subpoenaed the video after being told what happened. >> get up. >> no. >> reporter: nelson says allen, who has autism, suffered a sprained wrist in the incident last october. >> he had an outburst, and they were trying to remove him from the classroom, but she restrained him the wrong way. >> reporter: in a statement, the school district says it followed established safety protocol as soon as the situation became known. the teacher was removed from the school. the teacher is expected to be charged with fourth-degree assault tomorrow morning as the family now tries to heal, hoping no other parent has to see something like this. >> i never want this to happen to another child, ever. >> reporter: kristen dahlgren, nbc news. >> we'll be back with more right after this. >>> scattered rain across the bay area. h

our kristen dahlgren has this report. >> i think it's coming up on 16 hours since we landed in goose bay. >> reporter: goose bay, canada, not exactly where passengers on united flight 179 from newark to hong kong thought they would end up. >> i'm not too sure when we're going get off this plane. >> reporter: the flight first diverted for a medical emergency, but once on the ground in frigid canada, a door froze. crews couldn't get it shut, and canadian customs wasn't staffed, leaving passengers like devon walsh stuck on board. >> we were very frustrated. there was an immense amount of cabin fever. >> reporter: finally a replacement plane arrived, returning to newark almost 24 hours after they first took off. united says passengers were given reimbursement, compensation, hotels, and meals. quote, our crew and operations did everything possible to assist customers during the delay. but walsh says she hasn't gotten nearly enough to cover her losses, and waiting is something she's done enough of. >> bye-bye, united. >> reporter: kristen dahlgren, nbc news, new york. >> quite a story to t

kristen dahlgren, nbc news. >>> up next, we'll tell you about the big buzz about some boys who bandedogether to help a friend. walls are cracki the problems plaguing a south bay neighborhood. and the finger pointing has just >>> homes are shifting, walls are cracking. the problems plaguing a south bay neighborhood and the finger pointing has just begun. >>> for the first time in years, san francisco isn't at the top of the list. what is slowing the housing market down? that's next. >>> in our "inspiring america" report, the third-grader going through a tough time, but holding his head high with help from his friend. here is catie beck. >> reporter: a few months ago, life took a tough turn for third-grader luke nelson. he was diagnosed with alopecia, an autoimmune disorder that made his hair fall out. >> it was very hard for me. i was afraid of being, well, different. >> reporter: feeling self-conscious, he hid beneath a baseball cap. >> he is one of the friends and he's hurting, so we needed to help him. >> reporter: so 16 of luke's third grade classmates put their heads together, lit

watch this kristen dahlgren. >> reporter: no one saw it coming. >> they were going about 50 miles anour into the wall of fire. >> reporter: 18-year-old sam le chance was headed back to college in new hampshire when his jeep veered off course and into a tractor-trailer, all captured on mark cramer's dash cam. >> what ensued was a miracle. >> reporter: he and son john were on their way to the dentist but ended up saving a life, pulling sam from the burning wreckage. >> we don't know if it's going to explode. >> reporter: sam's family got the call their son was in the hospital. >> it's terrifying. >> reporter: but then they saw the video and realized just what a miracle it was sam was alive at all. >> if he didn't have those people there to help him, we'd be telling a different story. >> reporter: sam still has a long way to go. he has a brain injury and severe burns, but he's sitting up and talking. >> there's no words. i'm just incredibly grateful. >> reporter: grateful to heroic strangers who happened by at exactly the right time. kristen dahlgren, nbc news. >> man, we have covered a

nbc's kristen dahlgren has the e tails. c reporter: everywhere you go, yourl phone is right there with you. but who else knows where you are? for a few hundred bucks, it could be anyone. in an investigation for mother board, reporter john cox was able to track a cell p through a bounty hunter for just $300. >> they sent me a google screen shot of the approximate area of where the phone was, and it was correct. >> reporter: many telecom compphies sell your e's location data to other companies for things like detecting fraud or roadsidesi ance. but those companies can resell the data, making it ailable to virtually anyone, showing your phone's location down to 1,500 feet or five square blocks. >> hackers can get this rm inion. identity thieves can get this information. all of this can be used t make your life miserable. >> reporter: an industry group representing the telecom companies declined our for comment. but fcc commissioner jessica rosen horsele says she's calling for an investi as soon as the government reopens. >> it

kristen dahlgren, nbc news, new york. >>> let's talk about the kind of tracking we all want and need sometimes, especially when it comes to storms and snow. bill karins. >> talking winter again, right? about time, middle of january. numerous areas dealing with lake-effect snow. be careful driving in those areas off of lake erie, ontario. even northern new england recovering. the cold is the story this morning. windchill in minneapolis is zero right now. chicago, it's a have numerous chilly mornings in a row. tomorrow morning it will feel like 9 in new york city. richmond down to 18. memphis at 24. you were wearing shorts in memphis a couple days ago. by saturday, still very cold. portland is going to feel like maine does in the winter. negative numbers. rochester at o6. 7 mlion people dealing wilit wi minneapolis all the way through fargo and duluth today. not bad, look at colorado in the 50s. of course a lot of people want to know how much snow we're going to get with this storm coming this weekend. those details coming up. >> bill, thank you. >>> in today's quick hits, you may want

. >> kristen dahlgren joins us now. that was a 14-year-old boy in new jersey, the first patient t receive this gene therapy drug. how does it work? > reporter: riit's really just incredible. it's a gene therapy. so he was born missing some genes on his retina, the back of his eye. ando with one shot this new drug is delivered into the eye, replaces the genes that he's missing and i was able to play video games withit that ltle boy who doctors sldd wou probably be blind by about 20, completely blind. his mom said he usedo fall down stairs occasionally, bump inton things w he was unfamiliar with an area. he now plays on a basketball team. really just an incredible thing it's the first fda approved gene therapy in the trco he was the first patient to get the surgery back in march and he's doing great. >> well, that is remarkable. t the price tag, $850,000 for both eyes is -- how does the company defend th? >> yeah, that's the sticker shock a lot of people have. and i sat downith the ceo and asked him some of those tough qu

our kristen dahlgren has more in our ongoing coverage of the high cost of drugs, "your money, your life." >> oh, you got it -- >> reporter: a year ago this scene would have been impossible. >> where would you have to sit before to see the tv? >> normally i would be right in front of the tv. >> reporter: 14-year-old jack hogan's vision today is a scientific breakthrough. >> he walked into walls. he fell down a flight of stairs a couple of times. >> reporter: jack was born with a rare genetic disorder causing blindness, retinitis pigmentosa. >> they told us that he will probably lose his sight by the time he's 20 or 30 years old. >> reporter: last march he was the first person in the united states to receive an fda-approved gene therapy. a new drug, luxturna, was injected into his eye. jack's vision improved dramatically. while the treatment is groundbreaking, so is the price, $850,000. jeff marrazzo is ceo of spark therapeutics which makes luxturna. >> $850,000. how do you justify that? >> we tried to take into account what is it worth to restore sight in an individual? there are institu

kristen dahlgren, nbc news. >> brave men. amazing everyone survived. >>> next, the secret tunnel and the plot police say it's linked to. >>> back to tell you about that underground mystery, a tunnel discovered leading right toward a bank. the fbi trying to figure out if there's an elaborate heist plot behind it. here's kerry sanders. >> reporter: at first it just looked like a small sinkhole. then the fbi found boots, a winch, a wagon, extension cords, a generator. a 50-yard tunnel leading to a bank. ld get into the bank, isn't the vault the real problem? >> i want to talk to them. i want to talk to them, yeah, these are great questions. >> reporter: the fbi looking for a suspect that one agent joked must be about the size of an abnormally fat gopher, able to fit in a space only two feet wide. agents say the caper was foiled by mother nature. the soil here in south florida is mostly a dirty sand, unable to support a tunnel after the ground was soaked by recent rains. like a movie, a mysterious tunnel, a criminal plot, a suspe

kristen dahlgren, thank you. >>> 7:16. let's say hello to mr. roker and get our first check of the weather. >> hello. hello. >> hello. >> we have a lot of wet weather stretching from the east coast down into virginia. we've also got winter storm watches, winter weather advisories from the u.p. of michigan and upstate new york. airport delays probably for miami, tampa, charlotte, d.c., north carolina, and boston. here we go. it is a very vigorous storm system that pushes up and through the east. the heaviest rain will be through the first half of the day. behind it, we have winds coming across the warmer waters of the great lakes. it'll set up lake-effect snow with rates up to 2 inches per hour. the u.p. of michigan may see up to half a foot of snow, into parts of western michigan. the heaviest parts will be in the tug hill plateau. 2 feet of snow. rainfall amounts stretching from new england all the way to cape hatteras of 1 to 2 inches. we could see rainfall rates up to 0.5 inch per hour. there could be urban and small stream flooding. going to

nbc's kristen dahlgren talks with the teen who found the flaw. >> reporter: tonight, fapple has disableded callers to secretly listen in on your phone, like this. >> i have not yet answered -- >> i can still hear, yet shhasn't answered. >> reporter: a security flaw that 14-year-old grant thompson says he first noticed ten days ago. >> we were both pretty stunned that we could hear both of each other without him even clicking answer. >> reporter: posting this youtube video demonstrating the stunning glitch, his mom michele tweeting apple on janua >> i tried lots of different avenues to try to get anyone to listen. >> reporter: when other posts of the bug went viral monday night. or> this is so weird! >> repter: apple disabled the group at e, adding in a statement we're aware of this issue, and we have identified a fix th will be released in a software update later this week. another bug at times streamed video when a recipient thought they had declined the call. so what can apple users do now? you can still facetime just one person, and it doesn't appear to have the bug, but if you want t

here is nbc's kristen dahlgren. >> reporter: she has been called the ultimate girl. that's more co-created? >> reporter: she turned her beauty blog into the gloss into an online beauty brand. >> the goal for me from the beginning was to focus on making productshat are modern esgsntials. thin that women are going to use. the stuff on o the topf your sink, not the stuff under your sink. >> reporter: four years later those modern essentials have people lining up at her pop-up shops around the country. beyonce, chrissy teigen, and miranda kerr just a handful of the celebrities using the products to get red carpet ready. and with a 1.5 million followers on social media giving real time instant feeack,odern day focus groups, the 33-year-old says, the company has grown quickly. >> if you are a brandy, toou are global if you have a social media presence. social media has led to basically all of glossier's growth coming from peer--peer recommendations. it's something toonnect every single womannd that lea to conversation around identity. every woman can be her own expert. >>

kristen dahlgren, nbc news, glen head, new york. >>> thank you, kristen. >>> coming up, new year's celebration ending violently. a 6-year-old rushed to the hospital after she was hit by celebratory gunfire. the push in the east bay to catch that shooter. in >>> a 6-year-old girl was hit in the head by a stray bullet on new year's day. police say somebody fired bullets into the air to celebrate 2019. one of those bullets nearly killed the little girl. nbc bay area's cheryl hurd reports from benioff children's hospital. >> reporter: i spoke with several people coming here to benioff children's hospital in oakland to see the young girl. all of them, including her teacher, rushing to give the family support. because for this family, 2019 wasn't supposed to begin this way. >> they were just having a ball. >> reporter: rocxanne perez describing what happened in her east oakland neighborhood moments before she heard gunfire. >> i heard five rapid guns, boom, boom, boom, boom. and i looked at my husband and i said, we need to get our butts inside. i'm not getting hit by a stray bullet. >> reporter: bu

nbc's kristen dahlgren is in boston with more on that. good mo >> reporter: good morning, craig. this morning we're learning more about the alleged kidnappe his facebook page victor pena describes himself as very romantic andnvites young women to reach out to him. in court yesterday a e psychiatrist saids sucking his thumb and said he heard voices in his head. the state trying to determine if that's exaggerated now that he's facing trial.a victor pen accused of kidnapping olivia ambrose, a crush ofunameras surng him. once inside, weeping uncontrollably. a doctor telling the court pena didn't appear to know h whywas there. >> his behavior aeared to be what psychotic. >> reporter: the judge ordering him to a state mental hospital for further evaluation. the 38-year-old accused of holding the 23-year-old hostage for almost three days. ambrose arrived home late tuesday wrapped in a blanket. >>r family thrilled to have her safe. she's very strong and she's doing okay. it's going to be aprocess, but she's okay. >> reporter: ambrose went missing saturday after a night of dancing at this

that's where we find kristen dahlgren this morning. good rning. >> reporter: good morning, guys. yeah, if you are waking up this morning and you bought your ticket at the brookville auto service shop in glen head you may want to check it. there is o ticket out there worth $425 million andthat, my friends, is a heck of a way to ring in the new year. new year. new money. this morning one lucky winner is ringing in 2019 incredibly rich after matching all six numbers in tuesday's mega millions. one winning ticket for the whopping 425 million jackpot sold at a gas station and convenience store on long ckland, new york. the lathe largest t in the history of the game. what was the first thing you thought when you got the call? >> i am screaming. i talk to my wife. they are all screaming and my ds surprised. >> reporter: the winner could choose the cash option taking q home arter of a billion dollars. it $54.6 million. seven other players won $1 million. the jackpot has been rolling over since october when ticket worth more than $1.5 billi $1.5 billion was sold in south carolina. or the

kristen dahlgren has the latest on that investigation. kris n, goodmorning. >> reporter: good morning, hoda. 23-year-old olivia ambrose is home this morning with her mrents. she wentsing after a night here at this bar with friends and family on saturday night. she wasn't seen for three dayst police finally used surveillance video and cell phone pings to tracker ander alleged knapper down. this morning homecoming. >> we are beyond happy to have home. >> reporter: 23-year-old olivia ambrose wrapped in a blanket returned home to her parents. >> we're through it and grateful. we know many tes the outcome isn't this. a reporter: it comes after frantic search in boston leading to a dramatic arrest. >> the suspect is now being kidnapping.h >> reporter: alleged victim safe after being treated at a boston al. the young woman vanished after leaving this bar late saturday night in the city'sistoric thaniel hall area. her twin sister francesca who was dancing with her that night said no one saw olivia leave. family growing conceed after olivia missed

kristen dahlgren has more on this.for 88 days jayme closs' family held out hope that she would come back home alive. now one week after her incredible escape they are looking forward not back saying they want nothing to do with the alleged kidnapper or his family. one week ago family and friends of jayme closs were wondering if she would ever make it home. this morning they are celebrating the is-year-old's safe return. >> we're all just so happy that you're back. >> her friends posting a video to light the way home for jayme facebook page. >> not everything will be easy from now on and it's okay, jayme because so many people support. >> jayme's aunt yen who is now her legal guardian said jayme loved seeing this. she loves her friends. messages of love and support as jayme tries to move past the chilling crimes she's faced. authorities say the teen hid in a locked bathroom with her mother last october as jake patterson stormed their home. first kelg her father then her mother before holding her captive for 88 days in a

that's where we find kristen dahlgren this morning. kristin, good morning. >> reporter: good morning, guys. yeah. if you're waking up this morning and you bought your ticket here at the brookville auto service shop in glenhead, you may want to check your ticket. there's one ticket worth $425 million. that's a heck of a way to ring in the new year. >> let's see if i can make you the millionaire tonight. >> reporter: new year, new money. this morning, one lucky winner is ringing in 2019 incredibly rich, after matching all six numbers in tuesday's mega millions jackpot. >> the megaball number is 14. >> reporter: one winning ticket for the $425 million jackpot, sold at a gas station and convenience store on long island, new york. the eighth-largest jackpot in the history of the game. what was the first thing you thought when you got that call? >> very exciting. i'm screaming. i surprise. >> reporter: the winner could take home the cash option, $254 million. seven other players won at least $1 million after matching all but the mega number.

kristen dahlgren is here with theslatest. >>ou know, this is big business.e older, dozens f new companies are trying to broaden that definition, appealing to millennials and givin women the tools to make informed decisions even before they start trying for a baby. fertreity tments as we know them are changing fast. >> on a beautiful southernia californday, dozens of women flock to a bright yellow van they'd seen on instagram hoping for a peek into the future of their fertility. >> i just like the idea of not cleling pressured or like being against a k. >> i want to take the first steps just to see what's going. >> i'm trying to be really proactive about my own health and wellness. >> millennials are seeking information and companies like kind body are ritrying to give them what ty need. >> we're hoping to start a conversation with women, and that conversation starts with hey, let's talk about your fertility. let's talk about wha is a biological clock. when does it really start ticking? >> reporter: in th mobile lab th testantimalarian hormone, one indication

kristen dahlgren caught up with some of those survivors. >> reporter: hey, guys.s happened since then including a major motion picture about that day. but for the passenger, they say the most important things now are the little things. and incredibly many of them count this among the best things that have ever happened to them. u.s. airways flight 1549 is likely the most gefa famous emey landing in history. after taking off from laguardia with 155 souls on board, the jet struck a flock of birds and was forced to ditch into the hudson river. >> he said this is your captain, brace for impact. >> i remember looking around at the other people in the aircraft and just wondering why today, why me. >> reporter: denise and laura were on board. >> we had no idea what it felt like to die. so there was a moment where we felt are we actually alive or is this how it feels afterwards. >> reporter: ten years later, those moments still as raw as the cold january day they found themselves in the icy hudson.ei t plucking them off the wings. today they still meet up once strangers,

. >> thank you, kristen dahlgren. >>> we have to check in on al. we have to see how he is doing.we're on the bow of the u.s. coast guard cutter ice breeker penobscot bay, and i'm joined by the captain. it is hard work, but it is beautiful on a day like today. >> it is cold. it is windy. it is a beautiful day. yes, it is great to be out here. >> reporter: tell me about this. what is the mission that you guys perform here? >> i think the analogy i like to use is the hudson is like an interstate highway. the speeds are much slower, but the cargo is moving on a much larger scale. the fuels that are moving on this river are absolutely vital to the northeast economy. our job, frankly, is to keep the river safe and open for business. >> reporter: how has the ice been this year? it's been kind of an up and down temperature profile. >> you're the weather guy. >> reporter: allegedly. >> it has been up and down. we've been out for several weeks, breaking ice. obviously, with the polar vortex, we absolutely have to be out there now. >> reporter: i've got to thank you for your hospitality. yo