tom, hike and andrea combat, kristin evans. next speaker, please. >> my name is jennifer cole and i'm an outreach -- i'm here to speak as a counselor and a beneficiary. i'm a native born san franciscan who found herself living in golden gate park. i was struggling to navigate. i had health issues trying to recover from an extensive of physical trauma and a substance abuse issue. at the time i was lucky enough to find the homeless youth alliance who one of the biggest things they were able to provide me with was a floor to stand on. they offered me a foundation i did not have at the time so that i could build one of my own. now i've been lucky enough to work for them a little over five years and in that time, i was able to work with them when we had a drop in and being able to watch the difference a kid has waum walking through the doors and having a space where they can sit on the coach for an hour and being seen as a human being when the receipt -- when rest of their day is being -- as my co-workers mentioned, we have been the