definitely want to point out aaron franks, kristina cordero, marge, i wanted to point out, it was a real team effort, for sure. >> yes. >> commissioner moller caen: i just wanted to add one last thing, way back at slide nine, the cost -- the process that you went through for the cost of service analysis, system to the customer-based views, i think it's very important for all of this. i mean, it -- i'm sure it was difficult to do, and it's something that we were very not clear on for quite sometime, so i think that's a very valuable addition to your study. >> great. thank you, commissioners. and so thank you to all the great staff work, thank you for listening to the presentation, and if there's anything that you want more information on or you'd like me to cover at the april 10th hearing, please let me know. you all have my contact information. >> eric, i will say if you are going to use a comparison to others, other municipalities, i think a metric would be useful, otherwise, it's not using it for an apples to apples comparison, if you can. you know what i mean, shutoffs? >> shutoffs wi