kthe glass >> reporter: walgreens already closed several stores for the same reason. security guards like kevin are told not to physically engage with those shoplifting. >> it's going to be lawbe lawbew obviously, they don't want ourselves or others to get injured while we are out here attempting to make these apprehensions and lead to law enforcement. >> reporter: is that frustrating for you? >> very. >> reporter: he carries a handgun and overspray. he has never had to use them. on the other hand, he says people shoplifting have, at times, threatened him with a knife. >> i don't have any intention of getting stabbed for $60 worth of stuff. >> reporter: the man showed up liften reed >>ill th held accountobe equation as well. >> reporter: that's where one supervisor has stepped in. he has asked both the police reduce the organized retail crime and find out why san francisco is apparently targeted more than anywhere else. >> these are people who are recruited, organized, and reselling these goods. san francisco is hurting for it. >> reporter: the das office gave the pol