as i mentioned a moment ago, kyle iboshi is part of our team coverage there at clackamas town center. kyle, what do you have to say? >> reggie, we've been speaking with a number of employees from macy's and family members. you can imagine out challenging and stressful it is, not knowing how their loved ones are doing and having a difficult time reaching them. many of the individuals are gathered behind us. starbucks has been providing coffee, and many even have blankets to keep them warm during this challenging time. one of these is a macy's employee. you were inside at the time? >> yes. tell me a little bit about what you saw, what you heard, experienced? >> i didn't see anything. i just heard the gunshots. basically, i was helping a customer, and we heard the gunshots, and we just started running. >> many of the employees have gathered here, shared cell phones because many of them don't have their cell phones. they had to leave them inside the store. can you kind of describe how employees are working to reach their loved ones? >> we're just trying to work the best we can. just borro