>> i'm very excited about all these ideas that we have for la dogworks.nue to be concerned about andrew's behavior. when i get voicemail messages that sound like this: >> hey, marcus, this is neil. i'm calling to ask if you can hire me into one of your other businesses--i don't even care. whatever you got. i'm distressed at the harassment level. it's just getting to be overwhelming at dogworks. >> so i decided to bring in dr. rivera, a workplace psychiatrist. i've worked with her in the past, and she's been very successful in helping create common ground between employees and owners. >> hey, marcus. >> hey, how are you, dr. rivera? >> how are you? >> good to see you again. >> good. how are you? how's everything? big sigh. >> yeah. this is a big challenge. let me give you a little tour, introduce you to a few people. >> okay. [dog yipping] isn't this beautiful? >> wonderful! yeah. >> hi. >> how are you? >> i'm andrew. >> i'm erica. >> hi, erica. >> nice to meet you. >> pleasure. >> andrew, this is dr. rivera. she's worked with me in other companies in tryi

i'm going inside la dogworks, and upscale dog boarding facility that is on the brink of going out ofusiness. >> take a guess on how much you made. >> i have no idea. >> $78. [woof woof] while i like the product and i like the process, the biggest problem here is how its abusive owner andrew rosenthal handles his employees. >> email me the [bleep] schedule! just do it! >> i'm gonna try to improve the owner and employee relationship before it's too late. >> i don't have to ask him time and time and time and time again! he doesn't care! >> my name is marcus lemonis, and i fix failing businesses. i make