upwards this quarter metric 3 represents institutional patient flow so this is some measures for laguna san francisco general hospital and laguna met it's metric for the last 4 quarters and san francisco general hospital was a great trajectory until the last quarter that is staffing and it is being addressed, care transition is a bigger conversations having to do with affordable housing being squeezed out of the hotel beds not having places to throw people metric number had the finance measure and we met our target in terms of the expenses and number 5 is our workforce experience we implemented our first ever network wide will take 4 to 6 weeks that will serve our baseline and number 6 is civil service retirement there was several a process over purchase it is imagining efficient we know that we're looking at it very concretely and specifically at san francisco board of appeals and anticipate that the learning we have there and the process improvement will be