lashawn johnson is an attorney with the federal trade commission's division of financial practices. she works on a broad range of consumer credit and financial service issues including challenging unfair, deceptive acts or practices by online payday lenders, and most recently she has focused on issues related to the lending and collection processes affiliated with native american tribes. prior to joining the ftc in 2003, lashawn was a litigation associate with the washington, d.c. law firm of hogue and lavell. she reached her ba from harvard and graduated from the university of berkeley school of law. finally, we will turn to katie worthman, another attorney at the federal trade commission, who will discuss what we have coined phantom debt collectors. these scams in some cases seem based overseas. for instance, in india. consumers aggressively assert they owe them for a payday loan. in fact, in most cases there is no real debt or, certainly, these collectors have no ability to collect on whatever payday loan a consumer may have taken out. and so, in fact, these are really no more th