- lynn laszewski is a working mom, busy raising her energetic toddler, kyle. - i had kyle when i was1, mainly because i didn't meet anyone until i was in my 40s. and i really didn't want to raise a son--or a child alone. - having focused on her career, laszewski finally met her partner, tim carey. when the couple decided to have a child, they were told natural conception was not an option. neither was in vitro fertilization. the solution? an egg donor. - after thinking about it for a couple years and also after the death of tim's father, i thought it would be really nice for him to have a genetic baby. - but laszewski had trouble finding an ob-gyn who would take her on as a patient because of her age. - i was pretty surprised when i got turned down by 2 or 3 clinics until i found one that would take my case. - and when she found a doctor to treat her, laszewski was given an intense workup. - i did an awful lot of testing before i got pregnant because they want to make sure that there would be no troubles with high blood pressure or heart problems. - laszewski says she had an easy pre

bob laszewski is a policy consultant to several of the health care companies upset at the administration. is it fair to say they're angry about this? >> absolutely they're angry. and one of the biggest things that makes them angry is that people have been saying that something like this was going to happen. >> reporter: but even when the web site works and enrolls an applicant, laszewski says the information reaching insurance companies is often flawed. >> it's garbage, it's garbled. i've had insurance executives tell me that john doe will come in and a little while john doe will be canceled and then john doe will be reinstated, then john doe will be canceled up to ten times. >> reporter: on sunday, the administration added this feature to the site: see plans now, which shows the price of health insurance before you open an account. sources they critical shop first part of the web site was dropped in late september, surprising most software experts. house republicans are sending the administration a letter suggesting the shopping feature was dropped in a political move to hide the sticke

. >> reporter: health care consultant bob laszewski says plan insurers he has heard from report enrollmentinistration hoped seven million would choose a policy by the end of the year. but he says some major companies have told him their enrollment numbers are in the hundreds. >> what that says to me is obamacare hasn't been launched. people are talking about glitches with system problems and that sort of thing. that's as far from reality as it could be. this program has not even gotten off the ground yet. >> reporter: several major insurance carriers contacted by cbs news either declined to provide statistics or did not return calls. the white house referred us to an executive from blue cross/blue shield of florida. the chairman and c.e.o. said his company has seen tremendous interest but it does need to see improvement in the numbers to reach its enroll. goal of 75,000 people. his expectation is the process gets better everyday. however, e-mails we have seen written by insurance executives describe enrollment numbers as "ugly." one said politicians and others have "their heads in the sand

. >> bob laszewski heads a group that tries to help physicians in the changes. >> they didn't seem to it. they continued to assure the industry that there weren't going to be any problems. >> back in june, two more alarms. the government's own accounting office found the rollout was having technical problems, critical deadlines not met. one report concluded that despite the $394 million spent, nevertheless much remains to be accomplished within a relatively short amount of time. in fact, even before the rollout, the obama administration behind the scenes was warning there would be glitches. no big deal. a theme even the president himself repeated once the rollout got off to a troubled start. >> consider that just a couple weeks ago apple rolled out a new mobile operating system. within days they found a glitch. so they fixed it. i don't remember anybody suggesting apple should stop selling iphones or ipads or threatening to shut down the company if they didn't. >> the main problem with the system, according to the administration, is it is just overloaded, suffering from its own popula