here is latasha gibbons with the story. >> reporter: some voters have been turned away from polls or report not having a pleasant experience. his essays because of a few simple things they overlooked. we sat down with george's director of elections. he says mistake number one, the show at the wrong polling place. >> after talking with family members and someone says i will go to a different location. >> mistake number two, make sure you're properly just about. that means hillary clinton ponytail holders, donald trump earrings or gary johnson caricatures are not allowed. harvey says the intention of the law is to remove any and to influence. >> the polling place is a special place. it's where we go to extra size one of the most basic rights. it's good the law recognizes that. the laws provide that type of sanctity and security. >> if you plan to write in a candidate like minnie mouse, you can wear vote for minnie mouse shirts such is not printed on the ballot. mistake number three, underestimating the time it takes to go to the ballots. that can cause frustration and confusion. >> the

this is latasha. she says she has no idea where or when she lost that check, she does not remember. later she opened her front door, as you see, finding a yellow envelope waiting for her. a good samaritan dropped it off. how nice. well, we have no idea who that person is, but latetiia, she certainly has something she wants to say to them. >> thank you very much for being so honest taking the time to look up the address, going here. >> so nice of that person. and she says her family is especially relieved to have the check returned because her husband has actually been out of work for almost a month now. >> and you can see the emotion on her face too. it says everything for how grateful she is. wonderful. >>> time now 4:51. good morning, i'm karina piza. >> i'm sarah phinney, thank you for waking up with us. still ahead, a college student's bank account is nearly drained. was for a thief and now a local bank stepping in to get that money back. >>> and then neglected, living in the worst possible conditions, this four-legged soon-to-be mom has found a way out, but now she needs your h