josh and laura hale have five girls and zero pay. both of them are on furlough from wright-patterson air force base. they're still trying to recover from losing six days pay each because of the sequester. >> even if we end up getting reimbursed for the time off, it's too late. we need money now. >> reporter: something like 7 month old harper's $300 emergency room visit for an ear infection could be a financial disaster, a hard reality they'd like congress to understand. >> i have to pay the price because you don't agree. >> reporter: frustration growing in families paying the price for gridlock in washington. nbc news, chicago. >> the white house is still trying to fix a lot of glitches people are experiencing trying to sign up for online exchanges. there is been a traffic jam in 36 states where the internet is the only option. 6 million people have tried to log on so far. we don't know how many have managed to enroll. we do know a lot of them have seeing the same frustrating screen message that reads we have a lot of visitors on the