that is no one but laura spaulding. after being on the scene for a terrible crime, she saw an opportunity. >> it was a double homicide. it was on christmas. i was helping these people that had no means to pay for it but their homeowners insurance covered the clean up. after i was done with the clean up, i thought this is it for me. this is exactly what i want to do. >> she started spaulding decon, a company that specializes in crime scene, meth lab and hoarder clean up. she found she had little competition. the work wasn't steady, at first. >> the clean ups or sporadic. you can't open a brick and mortar and put a for sale sign. it's death related. we added hoarding in 2006 and meth lab clean up as well. >> laura can't spend her days waiting for the phone to ring. she has to hit the street and go door-to-door. >> it's awareness. i go to multiple hotels, apartment complexes and insurance companies. when they get the call, they don't know where to turn. >> gay met her through a mutual acquaintan acquaintance. then tragedy