coming on board, so for his extraordinary effort in keeping this system going safely and reliable, lauren chow. >> first of all, all the time i'm thinking i'm doing my job. when something breaks, i fix it and when john -- after you fix it, how can you improve it to present further damage, so i come up with an idea so if something breaks, it would take over and we'll fix the bad one and put it back in redundant. i want to thank by the honor of the board and recognition by john and i want to thank my boss, neil for his support. without it i wouldn't be able to do my job and i like to thank in my shop for making me look so good. >> on behalf of the board of supervisors and those from san francisco, we appreciate it and thank you. >> thank you, hey, larry, we got the picture too. over the last several years, you've supported us and approved a number of projects that -- capital projects that will improve the safety reliable system. as a city we made an investment and rely on it as a diagnostic tool and safety tool on our video system. the next individual that we'll be recognizing today, not only ha