lauren leamanczyk takes a closer look. >> reporter: the ice dams should be a distant memory. >> we have water that came in, in every room coming through the windows, the ceilings, running down the walls. it just came in everywhere. >> reporter: instead, she finds herself still living in a mobile home in her driveway watching her house rot. >> it's just been stalled. >> reporter: eight months after this family filed their claim with the insurance company, she's fighting over water damage to floors and mold in the attic that she says developed because the remaidiation company left it -- remediation company left it soaking wet. wbz was there in september as workers finally began tearing down her walls. in sharon, michael is hoping to get out of his trailer and back into his home this month. the initial estimate was for $100,000. his insurance company, united property and casualty offered him $60,000. >> i've been paying a little out of my own pocket trying to get it done. >> reporter: there's no hard numbers on how many unresolved claims there are statewide. it's estimated that there's a l

lauren leamanczyk joins us now with a preview of this i-team investigation. lauren some. >> reporter: this is important information for anyone in the market for a used car and one. the i-team found tens of thousands of massachusetts drivers are overpaying for their cars because of a common practice that's used to deceive buyers. do you feel like you were scammed? >> i do. >> something is going on in massachusetts. people aren't looking out for it. they are being duped. >> reporter: we have shocking numbers showing just how common this problem is and how you can avoid falling into the trap. >>> paul ryan, the speaker of the house today. he is the youngest in 140 years to win that job. he's already changed his twitter handle to@speaker ryan. >>> coming up, a rhode island man lost his leg in a shark attack. >> he tells us how he fought off that shark and whether he'll ever get back on his serve board. >> a local professor tells how the living can learn from the >>> on the bz scene, something sweet and something scary. we're going to start with the sweet and kitte

lauren leamanczyk was in court. reporter: the widow of clyde francis walked into court ready to face a beloved niece now accused of murder. >> my heart is broken and all i can do is just look at her and think about the times when we were around her and just wonder what inspired her to snap. reporter: tracy francis and nearly 3 dozen relatives gasped when yvonne lewis powered for her arraignment hunched over and distraught. she fired a gun three times striking clyde francis in the head once. he had been called to this hyde park home by lewis's parents because she was out of control. her family thought francisco calm her down. >> they were very, very close. this is why i do not understand what happened. reporter: after the shooting prosecutors say lewis took off in her uncle's car while francis' 11-year-old son walked upstairs and found him shot. >> last words was his son name. >> the fact that my son had to witness that it was just so horrifying. reporter: if family members were looking for answers about the crime th