have a little bit of a problem on our hands >> that wraps up our look at books on technology with laurie pratt to discuss the next level of artificial intelligence that involves decision-making. >> i'm lucky i wentthrough the computer revolution and when i was a kid computers were big old things that nobody could use and my mom didn't know the difference between software and hardware, i had to explain that to her . we've gone through a massive democratization of computing technology. we're in the same trouble today with ai and data and that new technology stuck. ai is done to us but we don't havecontrol over it . data is overwhelming at a distance. at best we get a date of the visualization but i've hadthe honor of interviewinghundreds of people as a technology analyst for a few years and asking them what are you frustrated about ? if technology could solve one problem for you what would it be ? over and over again i heard a similar answer . and it looks sort of like this. this is why i'm pretty sure i know what i'm doing. just background for me, i've been building machine learning applied sys