who tells her to come to ledc. we tell her that the story is illegal. what they're doing to her is illegal. there is no way. what they have promised is with those $60,000 they will buy her house and give it back to her, return it back to her. and she unfortunately believes it. when she comes in as a normal client would come in and sees one of the counselors, the counselor tells her no. there is no way that they're going to do this for you. it's not legal. and they tell her to go back to this person and try to get her money back. she tries to get her money back. they give her $40,000 out of the 60,000. she comes back to our office. kind of happy, kind of sad. at least she has 40,000. but at this point, all of our housing counselors are involved in this case. and we all feel there's no way we can settle for her only obtaining 40,000 out of the 60,000 she has already given this person. we continue forward. unfortunately this client does not want to come forward and report the case. burr we feel it's our obligation as a housing counselor, just in the case a

more than 50% of the case at ledc are fannie and freddie loans. and also foreclosure scams continue to target struggling homeowners. we continue to see this as an issue every day as folks and families come to us and they're further behind because they tried to seek help from banks first and then fall victim to foreclosure scams. we are able to educate homeowners on how to avoid scams. yet, more needs to be done because by the time they come to us it's already too late. to divert vulnerable homeowners of emergency funds, college saving funds, and so we have a responsibility to protect homeowners by reporting the scams as frequently as we can. many are reluctant to support the scams. so rather than rush to foreclosure as we heard other policymakers suggest that we need to clear up the housing market, we believe that it's important to ensure that deserving families -- deserving working families who through no fault of their own have a chance to stay in their home if it makes financial sense for their families. so wendy, why don't you come up here and

my name is wendy i'm a bilingual counselor at ledc. as housing counselors we see difficult cases every day. i want to share astory with you that just walked into the office last month. -- late last month actually. a few years ago the family falls behind on the mortgage when hector rodriguez, the husband, gets sick with cancer. by the time he comes in to our office, he's unfortunately already passed away. they're about eight months behind on their mortgage, they have three young daughters, and they're all under the age of 5. her the wife gets a letter in the mail from a scam operation prompting to stop foreclosure and reduce payments as much as 50 percent. desperate she calls the business for help to save the house. they ask for $5 ,000 to try to work out a loan modification. time goes by, now she's fallen about a year and a half behind on her mortgage payments. eventually they tell her that the loan modification was denied unfortunately there's no paperwork to back that up. these are the kind of stories that we see on a day-to-day basi

he tells her to come to ledc. we tell the story is illegal.omised is they will buy house and give that back to her. she believes it. when she comes in and seize one of the counselors, the counselor tells him know. there is no way that they are going to do this. it is not legal. the counselor telstar to go back to this person and try to get her money back. she listens. she goes back. she tries to get her money back. a gift for 40,000 out of the 60,000. she comes back to our office. at least she has $40,000. at this point, all of our counselors are involved in this case. we all feel there is no way we can settle for her only paying 40,000 out of the $60,000 she has already given. we continue forward. this client does not want to come forward and report the case. we feel it is our obligation as a housing counselor. any medical doctor would report a case. it is our obligation to report this case. we did so. the reported to the department of licensing. this is where we are. they got to the point where the third person got a little bit threatened. s

i am a bilingual housing counselor at ledc. as housing counselors, we see difficult cases every day. i want to share a story with you that just walked into the office last month, late last month. a few years ago there rodriguez family fell behind in their mortgage when the husband got sick with cancer. by the time they came into our office, he had already passed away. they are bought eight months behind on their mortgage. they have three young daughters, and all under the age of five. mercedes rodriguez, at the white, gets a letter in the mail promising to stop foreclosure and reduce payments as much as 50%. desperate, mercedes calls the business for help to save the house. they asked for 5000 to try to work out a loan modification. time goes by. now she has fallen about a year and a half behind on her mortgage payments. eventually they tell her the loan modification was denied, but no paper work to back that up. these are the kinds of stories we see on a day-to-day basis. there are certain stories that unfortunately touched th