with fellow officers like lee howell, who say he was good.>> he was very thorough, very particular in his work, as he was in a lot of his personal life. >> few new bobby better than richard, he's the social worker at the department and fairly enough, saw a lot of bobby social, along with his wife. >> they look like a happy couple, they would sit close together and joke around with one another and hold hands. and i think they gave each other effect. this kind of thing. >> the icing on the seemingly perfect cake came into thousand and one. a baby boy named monte. vicky was wildly happy, on the verge of their 16th wedding anniversary. it seemed like the lozano's had it all. the job, good family, a good size home. more than 5000 square feet. and supplemental income, from vicky's mother. who lived with them. even paid for part of the house. but on july 5th, 2002, bobby and vicky celebrated the anniversary. that would be their last. >> i need an emergency ambulance. my wife has gunshots. >> the next night, bobby came home to find a horrific scene.