i manage the equal opportunity office for the lehigsfmta.eputy chief murphy provided you with an overview of hate crimes on muni, and i want a broader overview of the complaints we see from members of the public as we provide services to them. the first slide provides an overview of the presentation. first, we will talk about it since -- incidents, what they consist of, tracking statistics, and preventative measures. as an agency required to comply with state and local laws, which have been discriminating against -- we are barred from discriminating against pathan, classes. it prohibits discrimination on the basis of state, color, national origin, economic satus, disability, and numerous other categories including age, a partner status, marriage status, gender identity, sexual orientation, sexual harassment, medical position, at age of the status -- a whole list of them. -- hiv status -- a whole list of them. this presentation is not intended to cover or to provide a forum for discussing the validity of any form of discrimination. that is im