-lemonis: and be open-minded. -giovanni: you've got it. lemonis: richard, i'm marcus lemonis.nis: scott, nice to meet you. -scott: hi. -lemonis: this is lisa. -we'd love to get a tour. -giovanni: yeah. scott: we need to get you guys suited up. giovanni: holy [bleep] ♪ lemonis: what we saw when we walked into that place is the most professional, state-of-the-art food-manufacturing facility that i had ever seen in my life. giovanni: wow. scott: this is our q.a. lab. lemonis: so, this is chicken, beef, salmon, and egg. scott: all basically no byproducts, no corn, wheat, soy. lemonis: we saw their attention to detail, and we saw the great pride they have in making sure that pets stay healthy. i could tell this is having a real impact on lisa. man: check it out. lisa: it's awesome to see it in action and how it goes from this to the actual product. it's very impressive. lemonis: what i hope lisa learned from this trip is in order to grow your business, you have to be open-minded and learn and do research. freshpet is an opportunity for them to grow their business. if they hadn't go

lemonis: it's my show. amber: no, it's not. lemonis: it's my show. amber: i'm the executive producer of the show. lemonis: gee, you're right. amber: [ laughs ] ♪ lemonis: in the last five years, i visited over 70 businesses... it's delicious. woman: ah! lemonis: ...and i've traveled the country trying to fix the people... woman: i don't want to be that person that cries on tape. lemonis: ...fix the process... i don't think you guys have any idea what's in your inventory. holy [bleep] ...and create a few products. welcome to your new store. man: oh, my god. woman #2: i owe my life to this company. lemonis: that is the reason that i'm here. i spend hundreds of days a year working on these companies. why didn't you do it? man #2: i thought that we did. lemonis: holy [bleep] but we can't always fit everything i'm thinking into the show. so tonight, i'm gonna give you an inside look at an episode from our second season -- "worldwide trailers." watch what's about to happen. over the next hour, i'm gonna take you behind the scenes to share with you what i w

lemonis: no.onis: unless they possess something like a doctor of psychology, a nutritionist. but for the rest of it, it's like, "i got it." and you want to just, "oh, bring in everybody." "i got it." this isn't "extreme home makeover." andrew: employees have been the bane of my existence. dr. rivera: okay. and i hear you say, "bane of your existence," and in our discussions, we think about employees actually being the key to a successful business. your employees need to know that you trust in them, value them, and believe in them, or it's gonna cost you. in the bank, it's gonna cost you. lemonis: there's one person here that i thought it would be helpful for him to be brought into the equation for you to interact with him in his presence and to watch the visceral reactions that bubble from both. dr. rivera: right. lemonis: because if andrew can learn to work through this particular one, i think he's got the potential for being an amazing, amazing business owner. this is neil, buddy of mine. dr. ri

-lemonis: okay. lady: i never understood that market. we had mill valley, california. lemonis: [ laughing ] and why didn't it work? please, don't say because you didn't know the market. lady: that is what happened there. lemonis: jeans isn't barbecue. it's not that complicated. whether this is cleveland or the most fascinating city in america, it's jeans. really. so three stores left today. lady: yes -- san francisco, chicago, then dallas. lemonis: what was the worst year? lady: i believe 2013. and we did like $8 million on the top line, -but we had losses. -lemonis: how much was that? lady: $396,000. lemonis: and that was with 13 stores? lady: that was with the whole engine running. lemonis: ah. in 2013, lady did $8 million in sales across 13 stores but lost close to $400,000. that's because only three of the stores were actually making money. and the big problem was they weren't making enough money to keep the other 10 open. and so the only solution was to keep those three and say goodbye to the re

lemonis: no.them later, but i just want to make sure you have them. dino: yeah, i got them. lemonis: and then i thought it'd be a good idea for maybe all of us to go over to doug's place. dino: yeah. lemonis: i'd like to see it. can we go do that? ♪ ♪ ♪ lemonis: hi. how you doing? i'm marcus. doug: marcus. i'm doug. lemonis: oh, hey, doug. how are you? doug: nice to meet you. this is my wife, cristine. cristine: cristine. lemonis: how are you? nice to meet you. this is a nice place. doug: yeah. thank you. cristine: thank you. lemonis: is this place pretty busy? doug: it's building. it's growing. cristine: it's growing. lemonis: i notice that the menu's a little different. cristine: yes. doug: we have a smaller version. so, we don't do 20-inchers or 18-inchers. lemonis: how come? doug: the 12- and 14-inch -- they're easier to make. they take up less space in the oven. 20-inchers are kind of a hassle to then put on your franchisees. lemonis: dino led me to believe that the second location is a total

-lemonis: why? -layne: she actually just got so aggressive on buying a bunch of inventory 'cause she was so excited about the product that she created. she just wanted to sell a ton of it. and me, i was wanting to try a little bit of it and then let's see if it sells. she's kind of like that helium balloon. if you don't grab her, she's just gonna keep soaring away. -[ laughs ] -miranda: it's true. this is our production room here. hey, ashley, can you show marcus how you fill lip glosses? she's way better than i am now. lemonis: i think the thing that surprised me the most was their manufacturing process, if you want to call it that, where they basically line up trays of empty bottles, and, with a syringe, they essentially fill them one at a time. i did one. -[ laughter ] -it's terrible. ashley: you did a good job. lemonis: that's, actually -- honestly, that's not easy. -ashley: no, it's not. -lemonis: you do it with this? -ashley: every single one. -lemonis: in big vats. i mean, i guess it's workin

lemonis: okay. i feel like we've put a great collection together, and i'm excited to see how it goes. i'm marcus. how are you? -steven: i'm steven jones. -lemonis: nice to meet you, sir. allison: hi. i'm allison. lemonis: this hotel is one of the best resorts in all of florida. people from all over the country come here. how many total rooms in the entire property? steven: the property consists of 250 rooms. lemonis: i think it's a real opportunity to not only make money, but get the brand out. steven: if you're looking at our colors, is that something you could incorporate into it? allison: yes. absolutely. john: how do i know if this has been in a room for four months? allison: we would co-date. however, once your guests are tasting it, that's not going to be an issue. lemonis: we sell about $1 million a year just in sea salt caramels. john: wow. -steven: a lot here. -john: yeah. a lot of options and a lot of customization, which is nice, as well. allison: yeah, we would love to work with you. ste

lemonis: it's my show. amber: no, it's not. lemonis: it's my show.ve producer of the show. lemonis: gee, you're right. amber: [ laughs ] ♪ lemonis: in the last five years, i visited over 70 businesses... it's delicious. woman: ah! lemonis: ...and i've traveled the country trying to fix the people... woman: i don't want to be that person that cries on tape. lemonis: ...fix the process... i don't think you guys have any idea what's in your inventory. holy [bleep] ...and create a few products. welcome to your new store. man: oh, my god. woman #2: i owe my life to this company. lemonis: that is the reason that i'm here. i spend hundreds of days a year working on these companies.

lemonis: uh-huh.hat i did learn from sharla is that she used the right kind of corn. in the last 5 years, i visited over 70 businesses. it's delicious. -[ laughs ] i travel the country trying to fix the people... woman: i don't want to be that person that cries on tape. lemonis: ...fix the process... i don't think you guys have any idea what's in your inventory. holy [bleep]. ...and create a few products.

>> my name is marcus lemonis, and i fix failing businesses. i make tough decisions... i will not do it if you're managing the people. and back them up with my own cash. it's not always pretty... first time you ever emptied out poop? but this is business. i do it to save jobs, and i do it to make money. this is the profit. la dogworks is an upscale dog boarding facility located in the heart of hollywood, california. >> you're stinky dogs. >> founded by andrew rosenthal in 2004, this 24-hour full service center with 36 employees has everything from grooming to training... >> sit. >> in a state-of-the-art indoor dog park. this business generates $1.3 million a year, but recently, their numbers have started to tumble. sloppy business practices... >> i don't want to waste your time, and please don't waste mine. >> together with lax management... >> there's inventory missing? >> well, you know, it's hard to tell, because stuff slips through the cracks. >> has driven down sales and piled up $150,000 of debt. >> you know, i could lose everything. >> if they don't make changes,

my name is marcus lemonis, and some of you have seen me around.nd i'm here to help fix this business, so people don't lose their job. there are 32 employees relying on this business for their livelihood. and ever since jacob's passing, they're starving for leadership. for the next week, i'm in charge. so what we're gonna do is we're gonna make some massive changes, and, at the end of this week, we're gonna have a grand reopening. we're gonna let our customers tell us if we've gotten it right. i need to get rid of excess inventory, make time-saving changes, and i need to organize what's left. in order for that to happen, i need to put in the right system, like a bar-coding system. this building looks terrible. maarse has a viable product here, but, in order to make it good, we need to display it to the customers in a way that's appealing. they need to see it, and it needs to be presented in a less-cluttered, less-disorganized manner. the entire store needs to be re-merchandised. we're gonna become profitable together. so, marina, you have something

. >>> general mills announced it's bringing back trix's fruity shapes including raspberry red, lemonyem and orangey orange, which is now my favorite color. trix has featured just the round shapes since 1996, which is the new sleep number 360 smart bed. it senses your movement and automatically adjusts to keep you both comfortable. and now, the queen sleep number 360 c2 smart bed is only $899. plus, 24-month financing on all beds. only for a limited time. >>> good morning, america. confirmation in question. president trump agrees to expand the investigation into supreme court nominee brett kavanaugh, but blasts the democrats overnight. >> they're trying to destroy a very fine person, and we can't let it happen. >> the fbi is now racing to interview key witnesses and new reports of a college bar fight involving kavanaugh now raising questions. >>> race against time. the death toll from that massive tsunami climbing this morning. more than a thousand killed. now the urgent search for survivors. this woman pulled out alive. we're on the scene this morning. >>> breaking news. amazon announ

it's bringing back the cereal's fruity shapes from the 1990s for trix, including raspberry red, le lemony lemon. trix has had all round shapes and now you'll see the berries that look like flowers and the orange slices. >> i guess someone must have asked for that. silly rabbit, trix are for kids. we're coming back for another 90 minutes of news. >>> today's rain may have some people thinking fire season is over, but i michael vasquez! come over here. i've heard such good things about you, your company. well, i wouldn't have done any of it without you. without this place. this is for you. michael, you didn't have to... and, we're going to need some help with the rest. you've worked so hard to achieve so much. perhaps it's time to partner with someone who knows you and your business well enough to understand what your wealth is really for. >>> you're looking live at some bay area bridges as you should prepare for a tough morning commute. it's been tough already. >> i think we have probably about a dozen crashes. almost all of those solo vehicle spinout crashes. so, slow down. >>> good morni

i loved the political stuff but i was a kid that grew up i had a lemonied stand, and made christmas ornamentsnd sold them at church. i always had a job so i knew at the end of the day i wanted to work for myself. i kind of figured out i used this political thing to catapult me into starting my own business. never had a business plan. don't have a harvard mba. i started working out in my bedroom. my friends laughed at me when i finally got an office. because they couldn't believe i had all that stuff in my bedroom. but it's -- if you're passionate about it, and you have what they call the entrepreneurial spirit you will -- you'll keep at it until you make it work. there's no easy way. but you need -- you really have to know what it is you want to do, and figure out how you get there and go after it. >> guest: thank you. >> i had four businesses when i was a child. i had a bait and tackle shop, because everybody liked to eat fish. i had a secycle business, because everyone drank cold beer or cold drinks. i had a landscaping business because everybody needs their grass cut and my brothers had to

my name is marcus lemonis. in the past ten years, i've bought hundreds of failing businesses, turned them around, and i've made millions doing it. i'll write whatever check i need to, even if you won't. if you want people to listen, you put money on the table. i'm gonna give you a check for $500,000. i found six struggling businesses, some weeks away from closure. my plan is to turn them around. for the next week, i'm 100% in charge. >> all right. >> let's go get to work. can't run a business if it's not clean. but i'm not just giving them advice. i'm putting up millions of dollars of my own money. if you don't know your numbers, you just don't know your business. i'll work by their side... i'll put in the hours... 'cause i have the same risk that they do. where's accounting? >> she's counting. >> no, where's accounting? >> um... >> oh, my god. this business is a total mess. i judge businesses based on three things: it's pretty damn good. most often, businesses fail because of people. >> i trusted people to man