. >> libby murphy wanted to refresh her apartment with new furniture.h just a few minutes of searching and couple of clims, this arrived the next day. >> i bought this chair. i bought a bureau. and i bought a red trunk. and they all look better than i thought they were going to, actually. so i'm happy. >> this is a second hand transaction. smooth, effortless, easy. >> yea. looks good. >> capitalizing on a need in an industry that hadn't seen significant innovation since the instruction of ebay, move loot is part of a new wave of frictionless second hand companies are are dramatically changing the used goods market. >> you are transform your space without needing to lift a finger. we do all the work. that kind of ease of dealing with these bulky, not easy thing is pretty spectacular for people and something nobody's done before. >> it wasn't always this easy. until this point, craigslist was libby's go-to place. >> you have to respond to people and set up a time. some people aren't willing to pay what you've offered. >> so she did research and found move