not having sometimes fumbling over the words and then lievers. that's unfortunately the society we have but the executives don't have that option. you make the decision and you got to learn to live with it and it's a very small difference between being pig headed an,ói÷ having the courage of your convictions when knowing give it the old college try and it doesn't work. >> rose: what were the lessons you learned from goingéñ through the kind of attention and crises that you faced during the heart of 2008. >> well, aside from the content of the underlying things and taking it as a lesson in crises as opposed to the specific one, i'd say that people, the loyalty that people have and the work ethic people have and the sense of belonging and ownership that people have is hugely important and i think it's a big take away that myself and other people in this room that you can't do things by yourself and you also learn in a crises what people are made of. there are people that i work with who possibly manly men, women, strong women and held themselves ou