i don't know what i would have done without lifelock. >> when i first got the alert from lifelock, myion was actually, "ha ha, i got you." since i'd been alerted and lifelock was helping me resolve the issue, whoever was doing that wasn't going to be able to benefit. >> i was a victim of identity theft, and it wasn't fun. i was on my own. i had no idea what to do. and it was a terrible feeling. but it wasn't as bad as when it happened to my daughter, who was 7 at the time. somebody had stole her social security number. i was furious. i was concerned about her future. and so i contacted lifelock because i had heard about them. i looked into what they offer, and it was the best thing i ever did. >> announcer: now let's join lifelock member tom jourden to learn more about identity theft, the fastest growing crime in america. with tom is former fbi agent and renowned speaker jeff lanza, an expert in fraud, cyber crime, and identity theft. >> jeff, thanks for being here. >> you're welcome. >> you know, 10 years ago, i didn't even think about identity theft, but then, unfortunately, i becam