enough you can head up to the fist floor but complicated or has ottawa other issues written e lifework variance you have to go to planning we understand that but i've also been told that a lot of people don't have to go do the fist floor walk in and call somebody heal ahead of time and walk their appointment to the plan checker i'm asking if he - because no sign in for the first floor not data for who comes. >> the first floor is triage. >> yeah. if we looked at every permit in august hundred percent over-the-counter. >> i believe they are. >> hundred percent. >> yes. that's what i asked to be provided. >> i want to stop here. >> do we want to hear public comment or then - i'm open do you want to. >> i thought we were going to go first. >> i'm just open okay. >> so commissioner walker please yeah. >> great. >> thank you really for putting this together i know it is a lot of information and to support commissioner mars request we deal with it and it's good to have all the information to look at the volume of work and if it is working or not especially number two, of the fact we tried to deal wit