these actually were studied, and in the 1980's, when lillian vernon and the sky mall made them availabler posting in businesses. and the studies found them to be absolutely useless. so i would urge the department not to waste any of their revenues, which thank you, i'm glad the revenues were way up, but please don't waste it on posters and wallet cards. i would urge the commission to, once again, send this back for further work. it certainly, in my estimation, needs it. i don't know who worked on it. according to the language in the personal letter, which isn't part of the document, i wouldn't think, you had some input. i advise you to please give more input and address real honest to goodness shortcomings within the department and how those are going to be alleviated. on a single -- in the word clouds, one thing stands out, and that's deliberate. we are deliberate in our process, and stand by our decisions, even when others disagree. i would think that when others disagree, for instance the city attorney, or any other kind of knowledgable body, that it would be in the best interest of t