her name's lindsey woolsey. she actually had seen me on the shark commercial, and she called me and said, "kaye, my vacuum has just died and i really need a new one." >> i just wanted to know, is it really that good? and she said, "yes, it really is that good." what really got me is that she told me how she had vacuumed with this professional vacuum on her carpet, and then right after vacuumed with the shark rocket and how much dirt the shark rocket still picked up. her jaw literally dropped. >> oh, my goodness! [laughs] my shock and surprised was real. it really has more suction than any vacuum i've ever used. >> i remember you telling me that, and i was like, "aah!" and so i was, okay, no, i believe her. >> if i didn't fully believe in the rocket, i wasn't gonna tell her to go buy it. you know, she was a good friend, and i could honestly tell her, "lindsey, i love it! it's a great vacuum. i don't have any complaints. i'm sure you'll love it if you get one." and she did. >> announcer: introducing the no-loss-of