. >> thank you, lisa ghotbi acting director. this is something we usually deal with during the rates benefits process, but this issue didn't come to light to the health service system until last week. we wanted to make sure we brought it to your attention now so we can make sure we get it into our guides and it's clear for

. >> thank you, lisa ghotbi acting director. this is something we usually deal with during the rates benefits process, but this issue didn't come to light to the health service system until last week. we wanted to make sure we brought it to your attention now so we can make sure we get it into our guides and it's clear for our members going forward. it was actually a memo issued by the department of managed health care on april 9th of 2013 which essentially says that no lifetime limits are allowed under any plan that's licensed under the department of managed health care when it comes to any kind of gender reassignment benefits. so, the two plans we have that are administered through the department of managed health care blue shield and kaiser, this is a legislative change that's mandated. for the one plan that is not covered, it was the board decision to decide to make benefits equivalent across all of our products. so, the recommendation to the board is that we do maintain consistent benefits with our united healthcare plan. a

. >> item 3, discussion item, director's report, lisa ghotbi. >> good afternoon. lisa ghotbi, acting director of the health service system. july was a busy month for us. i think i have just a few things to review. we are interviewing for the cfo position and we expect to fill this position by september. that's really good news for us. once again, we want to thank our interim cfo gregg sass who has not only helped us with the interview process, but has helped us get ready for the audit that's upcoming and will help the new cfo who comes in with her -- his or her transition. we are also working on -- we just posted the wellness [speaker not understood] yesterday and we are working on posting other clients -- contracting compliance manager position within the next few days and we have a few other positions that we're in the process ofing. we have several new positions. it will be a busy fourth quarter hiring and bringing new folks up to speed. ~ posting in the operations department we've been quite busy with several activities, some of them in terms of focusing on 20