. /911 operator recording nat pop/ it's something that happens... 35:36 lisa mccarthy -- 911 call taker every day. every day. i couldn't tell you the number of times a day. so for the person having a heart attack or the family hiding in fear during a home invasion... 37:04 darcy: how does that impact them? lisa: they are on unfortunately. 911 operator lisa mccarthy lives for the moments when she can help someone who's truly in need. darcy narrate 7:13 she's dealing with a call right now about a guy who's passed out in his vehicle at the south point. empty bottles of alcohol observed in the car. but instead of dispatching emergency service... lisa nats 7:48 do you need police or do you need an ambulance? she spends more than half her time on frivolous calls--the single biggest disruption in fast 91 disturb you caller -- :05 i just wanted to know what time it was in las vegas? lisa 35:41 we do get the calls for people unhappy with their order. people unhappy because.. darcy with their food order?! lisa with their food order. while someone's going off about a not-so-perfect pizza, lisa can

. /911 operator recori pop/ it's something that happens... 35:36 lisa mccarthy -- 911 call taker every day. every day. i couldn't tell you the number of times a day. so for the person having a heart attack or the family hiding in fear during a home invasion... 37:04 darcy: how does that impact them? lisa: they are on hold. they are waiting, unfortunately. 911 operator lisa mccarthy lives for the moments when she can help someone who's truly in need. darcy narrate 7:13 she's dealing with a call right now empty bottles of alcohol observed in the car. but instead of dispatching emergency service... lisa nats 7:48 do you need police or do you need an ambulance? she spends more than half her time on frivolous calls--the single biggest disruption in fast 911 service. disturb you caller -- :05 i just wanted to know what time it was in las vegas? lisa 35:41 we do get the calls for people unhappy with their order. people unhappy because.. lisa with their food order. while someone's going off about a not-so-perfect pizza, lisa can see new calls backing up on these screens. lisa 37:16 you know th

unfortunately. 911 operator lisa mccarthy lives for the moments when she can help someone who's truly in need. darcy narrate 7:13 she's dealing with a call right now about a guy who's passed out in his vehicle at the south point. empty bottles of alcohol observed in the car. but instead of dispatching emergency service... lisa nats 7:48 do you need police or do you need an ambulance? she spends more than half her time on frivolous calls--the single biggest disturb you caller -- :05 ma'am. good morning, so sorry to disturb you. i'm visiting from out of town. i just wanted to know what time it was in las vegas? lisa 35:41 we do get the calls for people unhappy with their order. people unhappy because.. darcy with their food order?! lisa with their food order. while someone's going off about a not-so-perfect pizza, lisa can see new calls backing up on these screens. lisa 37:16 you know that one of those calls, i mean, it could be life or death within 3 seconds. tina sobosle 48:58 two-five-eight. i got a four-o-one onso central at the airport connector at russell. tina sobosle has seen it

they are waiting, unfortunately. 911 operator lisa mccarthy lives for the moments when she can help someone who's truly in need. darcy narrate 7:13 she's dealing with a call right now about a guy who's passed out in his vehicle at the south point. empty bottles of alcohol observed in the car. but instead of dispatching emergency service... police or do you need an ambulance? she spends more than half her time on frivolous calls--the single biggest disruption in fast 911 service. disturb you caller -- :05 i just wanted to know what time it was in las vegas? lisa 35:41 we do get the calls for people unhappy with their order. people unhappy because.. darcy with their food order?! lisa with their food order. while someone's going off about a not-so-perfect pizza, lisa these screens. lisa 37:16 you know that one of those calls, i mean, it could be life or death within 3 seconds. tina sobosle 48:58 two-five-eight. i got a four-o-one on south central at the airport connector at russell. tina sobosle has seen it for years. tina 47:57 most of the 911 calls i deal with are not 911 calls. (3-second qu

they are waiting, unfortunately. 911 operator lisa mccarthy lives for the moments when she can help someone who's truly in need. darcy narrate 7:13 she's dealing with a call right now about a guy who's passed out in his vehicle at the south point. empty bottles of alcohol observed inh emergency service... lisa nats 7:48 do you need police or do you need an ambulance? she spends more than half her time on frivolous calls--the single biggest disruption in fast 911 service. disturb you caller -- :05 i just wanted to know what time it was in las vegas? lisa 35:41 we do get the calls for people unhappy with their order. people unhappy because.. darcy with their food order?! lisa with their food order. while someone's going off about can see new calls backing up on these screens. lisa 37:16 you know that one two-five-eight. i got a four-o-one on south central at the airport connector at russell. tina sobosle has seen it for years. tina 47:57 most of the 911 calls i deal with are not 911 calls. (3-second quick nats sequence from call center) matt 1:02:46 ...which means that we can't get cops to th

team, andrew, lisa sam, i see kathleen back there, one of our former interns who helped us on this, and the full team here at csis. i also want to thank our panelists, bryan clark, steve mccarthy, olga oliker. please feel free to follow up with our research team if you have further questions. please, join me in thanking our panelists. >>> now the contenders. our series on key political figures who ran for president and lost but nevertheless changed political history. next, we feature former house speaker henry clay of kentucky, known as the great compromiser. the program was recorded at clay's ashland estate in lexington, kentucky, and is about 90 minutes. this 14-week series is airing at 8:00 p.m. eastern, august 1 through august 14th here on american history tv on c-span3. >>> this is a portrait of kentucky's henry clay, known to us from history books as the great compromiser. during his 49-year political career, clay served as secretary of state, speaker of the house, and as a u.s. senator. and he was a contender, making sure presidential bids including the election of 1824. 1832 against andrew jackson, and 1844, when he ran against james k. polk. tonight we are on location