(applause) >>> commissioners, my name is lisa spinalli and i'm a third generation san franciscan with roots on the bayview on 16 12 la salle street. and i am here today because i've had the chance to work with juliet ~ for a number of years and serving on the board of ella baker center as well as working with her at urban habitat and currently working on some of the preliminary work around the community [speaker not understood] happening around education in the bayview which is amazingly powerful. we need more leaders like juliet. no one wants to go into public service and this certainly doesn't help the case. you reached a decision. the decision was closed. it's a question mark of how could this possibly happen. the very first conversation i ever had with juliet when i first served on the board with ella baker was about manners. the last speaker talked about manners. my first conversation with her was about why don't more people have good manners. why aren't more people honest. why aren't more people direct. and deal with thing that should be dealt with. and it saddens me to think ab