we are going to turn now to lisa stein. >> can folks hear me? great. good afternoon. it's a pleasure to be here with you today. we had the honor of serving as a navigator entity in four states. we worked in maryland and new york, which were state-based exchange states who also chose to expand medicaid and we also worked in georgia and tennessee, which were federally-funded exchange states but did not choose to expand medicaid. i thank the u.s. department of health and human services, the maryland health benefit exchange and the new york state health benefit exchange. they have been great partners and supporters of our work and we are excited to be part of this history. so we are a national nonprofit organization which answers economic tupt for people, communities and businesses in need. we are based in new york city and have offices also in maryland, georgia and tennessee. we have three program area of focus, work force, working family support and technical assistance. similar to the slide that karen shared, our relevant experience prior to open enrollment was chim co