. >> i'm sorry it meca taken soe long to get back to u.yo >> lizwrehansu.ews4. >> if you want to complain, tha number is 1-877-ftc-help. you can reach them online at ftc.gov. >> still ahead, how basketb >>> a virginia teen is heading to college this fall after overcoming a family tragedy. he and his fil were in a car accident. it forced him to quickly become the man of the family. he never lost sight of his academic goals. >> i turned it in. >> reporter: it has been a busy and rewarding year. there was college and scholarship applications. when he transferred here as a sophomore, this counselor was n a warning though. he and hasgi family had been in terrible accident. his father, and grandmother were killed, his mother was injured. >> the fact that he had to step up at the man of the house and you know, help support the family. and then maintain his integrity. >> his father was the sole income earner for the family. >> i had the end goal in sight. that i needed to help my mom as soon as possible. i needed to get a job and the only way to do that is through