the president of locksmith association says the bake i can lockout should have been easy and inexpensiveng an air wedge, it can damage the door. >> it should never run more than $125. he said he paid three times that amount. >> i think for her it was the fact there was two gentlemen here, in the sense she didn't want to anger them by challenge them. >> in an emergency they tend to hire a locksmith through a phone book but some locksmiths, they are difficult to track down. one locksmith found on google maps listed a address that went to a japanese store and another it was a florist. it encourages users by a flag along by going to report a problem tool. >> they hired a company using a similar search. we found this promotional video posted on youtube. it's anything but when we went to the address, we found a residence. a check of public records also found that they are currently unlicensed. our calls went unanswered. complaints about unlicensed and unethical locksmiths have decreased dramatically since we ran this undercover sting back in 2007. >> lung a little more than i thought it was. >

locksmiths fairly close to you.] [announcer: say hello to the most amazing iphone yet.] ford fusion has now been named the most dependable midsize car by jd power and associatesk into their little box. [ jennifer ] here... this is my world. ♪ this place inspires me to be tougher... to stay sharper... to think faster. they may be just streets to you. but to me... they're a playground. ♪ ...loving you ♪ 'cause i'm alive, i can breathe, i can feel ♪ ♪ i believe ♪ and there ain't no doubt about it ♪ ♪ [ cheers and applause ] >> jimmy: that was so fun. that was so fun. thank you for that. >> will: thank you. >> jimmy: that was a great moment, i love doing that. well, weirdly, questlove has a tony orlando story that we were saying backstage. >> questlove: yeah, i met him when was four, same story. >> jimmy: really? >> questlove: it was like a "mean" joe greene, "kid, follow your dream" moment. >> jimmy: but you know, because of that he actually did -- eye-to-eye, he looked at you, and what'd he say? >> questlove: "follow your dream, kid. be the best drummer you can be." sent me on my way. yeah. [ cheers and applause ] >> jimmy: that's really cool. true story. i'm f

locksmiths fairly close to you.] [announcer: say hello to the most amazing iphone yet.] ford fusion has now been named the most dependable midsize car by jd power and associatesk into their little box. ♪ [ cheers and applause ] >> jimmy: that was so fun. that was so fun. thank you for that. >> will: thank you. >> jimmy: that was a great moment, i love doing that. well, weirdly, questlove has a tony orlando story that we were saying backstage. >> questlove: yeah, i met him when was four, same story. >> jimmy: really? >> questlove: it was like a "mean" joe greene, "kid, follow your dream" moment. >> jimmy: but you know, because of that he actually did -- eye-to-eye, he looked at you, and what'd he say? >> questlove: "follow your dream, kid. be the best drummer you can be." sent me on my way. yeah. [ cheers and applause ] >> jimmy: that's really cool. true story. i'm freaking out, man, it's so cool i get to finally say thank you to tony orlando. >> will: yep, i felt the same way. he's an amazing guy. >> jimmy: what a cool guy, right? hey guys, our next our guest, is a best-selling author and talented actress. you can see in two movies, "tanner hall" and "beware