lolita cantenar. [applause] you can stand in front of us while we watched this video of you. >> according to the san francisco homeless services coalition, san francisco has the highlights -- the highest rate of homelessness in any major american city. but people like lolita aim to fight homelessness. lolita is a 66-year-old filipina immigrant. she founded the senior center in san francisco. as we had to her office, lolita will talk to co-workers we meet along the way. once we get in the building, she did not waste time. she met with the seniors group to collaborate with the project with co-workers. and with a client about an incident that happened earlier today. the client said somebody followed and verbally threatened her and said she had to hit him to defend herself. >> exactly what he said? i only have good things to say about lolita. she welcomed everybody to the center. >> her clients are diverse to say the least. some of them are dealing with substance abuse and it is her job to keep them in ch