thomas. san francisco restaurant owner and the executive director of the golden gate restaurant association. lori, thank you so much for joining me. >>> thank you for having me. >>> how do you respond to the insurance industry saying they can't afford to pay out these claims? >> i don't think anybody can afford anythi right now. i think we are all in a period of extreme financial stress. and what we would like to do is akeok loatfor, in terms r of premium many, many years by restaurants and other business owners can be satisfied when we kifinglefo financial resources that we ask vector to be available repoer: single restaurant in the san or francisco areawith the golden gate restaurant association membership, whose claims have been approved? >> no. and i have asked ound. now, weare rlinnoboy th has re many havebeen denied, in fact. we know why. we have been hearing why that is. we'll talk more abouthat. but unfortunately, no. >>let's get to that. why are they being denied? >> well, there are multiple types of coverages on liability insurance policies. this is what we're talking abou sosp, ecic al