it was of course louis dejoy who basically broke the mail last year, immediately after trump put him in the job during the trump years, dejoy instituted draconian policies that instituted unprecedented backlogs in the mail across the country. even after that disastrous start to his tenure at postmaster general, louis dejoy is still in charge over there, still in charge of usps. as long as he's still there he's coming one new ways to monkey wrench the way mail gets delivered. earlier this year he pro posed a new ten-year plan, saying he found a way to permanently make the mail slower, more expensive and less convenient. well done! postal workers immediately pointed out that part of the plan would entail offloading more mail loading operations to private companies in a way that is specifically designed to slow mail down even further. so that's what that postal worker mike bates was saying that his boss had no idea about, had no idea what we mail carriers do. you see the signs over his shoulder there. when mike bates made those remarks he have at a protest, at an informational picket. p

act to fix the things in the posting service that louis dejoy has deliberately broken. you being here. thank you. >> thanks, rachel. >> from the dejoy act to your involvement in the oversight committee's oversight of this matter to your direct pleas to president biden to please replace members of the board of governors, so that dejoy can be gotten rid of, you've been really, really, really focused on this, perhaps more than anybody else in government. did you know that president biden was going to do what he did today? >> i didn't. but you know, my pleas really came from my constituents, rachel. we've received more complaints, thousands of complaints about slower mail delivery and raised prices than perhaps any other issue that we talk about in government. and now, we're on the verge of the holidays, and unfortunately, the postmaster general is taking the joy out of the holidays too. so, it was time to call for his removal and once mr. bloom refused my plea to remove mr. dejoy, i asked that the president also remove mr. bloom, who's the chair of the board of governors,

and did joy's current -- louis dejoy, does he deserve that role? >> i love anecdotal data. going back to the holidays, 97% or 98% of packages from the postal service were delivered on time. there may be anecdotes from the 1% or 2%. but 98% across the country. we have expressed concerns in the past about dejoy's leadership in the past. that has not changed. i know this has been raised i will use this as an opportunity to address that many members of the postal service including leadership has expressed confidence and an interest in delivering tests of people across the country and their confidence in doing exactly that. we take them at their word and certainly we are encouraged by the data we saw from december. april, 25 years of covering the white house. that's significant. [applause] congratulations. >> i am a terrible singer. >> [indiscernible] [laughter] on another issue, policing. as you are working on voting rights, and i understand you're working diligently on the executive order to bring more teeth into protections for people, particularly minorities who are dying at

advocates point to a larger overhaul of the independent government agency-- led by postmaster general louis dejoyfor the issues. his plan is aimed at fixing long-standing financial problems at the u.s.p.s. >> i would suggest that we are on a death spiral. >> reporter: in early 2021, dejoy testified before congress and argued the agency needed dramatic reforms to avoid a financial catastrophe. the ten-year plan unveiled last march, among other things, opens longer first-class mail delivery windows-- from one to three days to five days, in some cases; reduces post office hours; and raises prices for postage. >> our dire financial trajectory, operational and network misalignment to mail trends, outdated pricing, infrastructure under-investment, inadequate people engagement, and an insufficient growth strategy-- all demand immediate action. >> reporter: action that's needed, he says, to avoid $160 billion in losses over thnext ten years. the postal service declined newshour's request for an interview with the postmaster general. since 2007, the u.s. postal service has reported net losses of more than