luftansa canceled 2200 flights this summer because so many of their pilots and flight attendants areontracting covid. british airways was just told they had to cut 650 flights out of heathrow and other airports because they don't have enough people to operate. and of course we are seeing airport disruptions in europe with matterhorn sized mountains of lost bags at london heathrow and chaos elsewhere. it used to be a thing that getting there was half the fun, no getting there is all the misery. airlines around the world are under a strain. my concern is this is going to have really negative repercussions going forward. caroline: talk to us about the negative repercussions in the relationship between the labor and management in the moment. how are things between pilots and british airways, lufthansa, united, you name it? >> they are not great. i'm not going to say united should be in the group. but right now there's a lot of tension between american airlines, delta air lines, southwest airlines, and those airlines and management. yesterday american airlines issued a new contract propos