lynda and kelly are in therapy with three other women who have also been diagnod they've all been in therapy bordefor a minimum of five years and have made enormous progress. spi of all been in therapy the dramatic impromes five years they've made in their lis, thr pain is still evident. it just feels so bad, and it feels so painful, but you don't really know what you're feeling because everything's all jumbled up. there's a ping-pong game in your head wh emotions. this group was started almost four years ago at theapital distric psychiatric center in albany. dr. marilyn gewacke was the director of the borderline outpatientrogram then. she is currently a psychologis private practice. she talks about the first me she encounred borderlines. they acted out likeo hegrp we ever w. eyaused more turmoil she talks about the first me than any other patient group. lots oself-abusivebehavio. eyaused more turmoil i've seen patients swallacksme thanfr bletin ards,ent group. brearrors inhe batoom to cut themselves, eyaused more turmoil i'verow furniturethh our window, thanfr bletin ards,ent group.

all right, let's go to lynda coming to us on webcam from north carolina.rlfriend, what do you need to know? >> hi, suze. my husband and i would like to purchase a home in the near future, and we had a question about putting 20% down. my husband is concerned about a higher monthly mortgage payment and paying p.m.i., and i'm wondering, since interest rates are so low right now, if our money would be better invested. >> no, your money would not be better invested. your money would be far better off as a down payment. if you don't put at least 20% down, you will pay p.m.i., which is private mortgage insurance. now, here's the scoop. new p.m.i., it lasts for the entire length of the loan. you know, it used to be if you paid p.m.i. -- and you pay p.m.i. when you don't put at least 20% down -- used to go away once you had 20% equity in your home. in many cases now, it does not go away. so you are going to be paying that extra half or 1% on a large mortgage for what? for the rest of the time you have a mortgage. that makes absolutely no sense whatsoever. if you ar

[ crying ] >> to hear his -- the panic in lynda franklin's husband's voice is just mind boggling and later -- his 911 call is about the most emotional thing you're ever going to hear. >> mohammed and malvo didn't use vulnerability except to the extent that the victims were in public places. and how, what are you supposed to do if you live in the d.c. area, are you supposed to stay in your own home and never come out? because that would be the only way that you would be safe. i've studied serial killers now for more than 25 years, and many of them, maybe most of them, have a need to feel important, to be in control of things. they decide who lives, who dies. they decide how much suffering someone experiences, and that makes them feel good. >> you know, it was maryland, now we're over if falls church. we head to manassas. there's so many neighborhoods in the region that are populated if you start shooting people at home depots and gas stations. i mean, there's just unlimited places to go. how do we get ahead of him? how do we get into every parking lot, how do we lockdown places like t