i said what if i call lynda baquero's office? maybe they could help me. >> we reached out to united airlines. it seems because she used her airline miles credit card to ke the purchase that's why problem solved. united decided because of the miscommunication they would refund the miles, all 35,000 of them. she just sent us this video. >> thank you for your staff and tnbc. more power to your show. thank you. >> i like that. we try. we're happy to help. >> what is the lesson here for the rest of us? >> it's good to check any time you book travel. get a record of the amount that was charged, then follow up a few days later to make sure that's what you were charged. if you do have a frequent flyer account,, t's also a good idea to check that too and resol issues before you decide to make another trip. n. >>> straight ahead, some local homeowners could see their property tax skyrocket. the three cities where the tax rate could rise by as muor as there are feeling singled out. >>> we're learning more about the married couple killed by

. >>> i'm lynda baquero. and a sunday appearance from our meteorologist chris cimino. >> great to see both of you. a mini reunion here. i said we got the veterans in today. >> 20-plus plus service here at nbc. >> let's have a good show. good morning. a chill in the air. april has app identity crisis. temperatures in the 20s and 30s. the showers are back in the picture by tomorrow with your tuesday. a touch milder. a little bit more like april i think by the end of the weekend. we have this freeze warning in effect. long island, coastal connecticut, suburbs of new jersey, up until 10:00 a.m., temperatures at or below the freezing mark. anything delicate that's outside early in the season such as flowers may have an issue with temperatures this cold. down to 27 stony kill. 26 in vails gate. 26 hopewell junction. at the freezing mark in the city. lot of 20s through northwest new jersey. some locations a bit of a breeze. 23 at jfk with a windchill. it feels like 15 in monticello. big time bundling up. especially

. >>> i'm lynda baquero in for pat battle today. oh, what a beautiful day. >> this weekend, not bad. >> finally. we're happy that. we have raphael miranda with a look at the temperatures today. >> good morning guys. efrp was out and about yesterday enjoying the beautiful weather. even milder today. we'll make it back into the 70s. that has a lot of people smiling this morning. you can see on storm tracker, very quiet right now. expecting loads of sunshine. it is chilly at this hour. dealing with temperatures near freezing in many spots. in fact, we have patchy frost that's a concern. we have frost advisories in effect. i'll show you those in a minute. take a look at the chilly temperatures. 35 in poughkeepsie. no t-shirts in newburgh. as the day goes on, it gets much milder. 40s at this hour. back to the 60s by lunchtime. today's high, 71 degrees. the second time this month we've seen 70 degrees in central park. that mild feel continues through the afternoon. even this evening. 6:00 p.m. temperature, 69 degrees. start marking outdoo

i'm lynda baquero. happening now, searching for a suspect on a slashing on a cab driver in livery in queens. the driver asked for money for fare and that's when the suspect tried to rob the driver. when the driver refused to give up cash he was slashed in the neck and back. he was taken to a hospital to be treated. >>> police searching for the suspect in a burglary of a bank in manhattan. we've got video of a man prying open the glass near 29th street and 5th avenue. police say he got away with an unknown amount of money. >>> this saturday we could see outside the sunshine. >> a beautiful day. cool right now but temperatures back to the mid-60s later on today. beautiful spring weekend ahead. tomorrow we're back up to 70 with more sunshine. 76. nice and warm on monday. >> i love it. thank you. and we'll be right back with the "today" show. >>> we are back on this saturday morning, april 16th, 2016, with the look at the first night of coachella. technical difficulties during the surprise performance by ka

here is lynda baquero with very important tips. >> there are several marketplaces out there to sell an unwanted gift card you have or buy one for a fraction of the face value. jennifer learned, be careful how long you wait before use zing it. jennifer is a regular shopping at ann taylor loft and learned about a way to save money on purchases thanks to an app her husband uses. >> i decided to put it on my phone. i felt if i was going to go shopping without my husband, i would be able to use it myself. >> reporter: with raise, consumers can sell or buy unused gift cards at discounted rates. >> $200, but i paid 180 for it. >> you thought you were getting a good deal. >> she used it and it worked fine. when she tried to use the balance -- >> in january, i tried to use it again. when i went to pay for my things, i was told there was zero balance left on the card. there should have been approximately $160. >> she contacted the retailer who confirmed there was no money left on the card. jennifer insists she didn't use it and use reached out to raise z. they offer a uarantee. >> they told me i

. >>> i'm lynda baquero. "today in new york" your sunday edition is coming up next. of course... are you? nope animated you know i'm always looking for real honey for honey nut place. great, mind if i have another taste? not at all mmm you're all right bud? never better i don't know if he likes that. yeah part of the complete breakfast alright guys. i want to show you some cutting edge technology. this is a vhs tape. push that tape in and hit play. this is a flip phone. have you seen these before? it's called a compact disc. oh. looks like we're getting a facsimile. what year is it to you? it's old. you'd rather use newer technology? definitely. well, i've got something to show you. this is the 2016 chevy volt. it uses extended range electric technology. the prius hybrid uses battery technology developed 15 years ago. chevy expects volt drivers to get over a thousand miles between fill ups. it's got every technology there is. the prius actually >>> now on "today in new york," freezing temperatures across our area that could cause some problems on the roadwa . we'll tell you what

lynda baquero recommends only buying through ticketmaster. the show's creator and star is warning people not to fall into the fake ticket trap. i have friends who have been scammed on craig and his so-called list. don't buy hamilton tickets off there, please. >> there you go. >>> we have all heard of shipment delays. how about a package that was picked up with a delivery date pending five months later and it's costing you? that's when you say better get baquero. >> our consumer was being charged for the item to the charge of $650. we asked, what happened? we got coswers. ken and his son share a family plan with your mobile phones and were eocited to gre a new iphone 6 plus. it worked great for about six months. >> all of a sudden, it wasn't wasn't able to send texts, i wasn't able to edi things on my phone, just wasn't working right. >> reporter: ken turned to verizon wireless. they sent him a new phone and a shipping label. he mailed back the phone in late october and got a confirmation fr inve igate. instead, he found a bill for $650 for th

what lynda baquero was able to do for her. "new york live" is up next. he say's we should punish women who have abortions. there has to be some form of punishment. that mexicans who come to america are rapists. they're rapists. and that we should ban muslims from coming here at all. total and complete shut down. donald trump say's we can solve by turning against each other. it's wrong and it goes against everything new york and america stand for. with so much at stake, she's the one tough enough to stop trump. hillary clinton. i'm hillary clinton and i approve this message. >>> happy monday, everybody. welcome to "new york live." thank you for spending a little time with us on this beautiful day. we know you want to get outside. this is what we have been waiting on. while you're here with us, we have a true ly fantastic show to make it worth your while including a visit from katharine mcphee and matthew modine. >> and the most outrageous new doughnuts breaking the internet and causing lines around the block. find out what makes these queens

here's lynda baquero. >> as hard as it is to get us to plan our own funeral, it can be even harder to find out how much that funeral is going to cost. recent surveys show as low as $2500 but in manhattan it can cost more than 17,000. >> there's huge discrepancies. that's because of the lack of transparency. >> a lack of transspare spare parency that tyler discovered after his grandmother's death. >> when i went online to find a funeral home, i realized the information online was very hard to find. >> funeral homes are required by the federal trade commission to give you a price list only if that prompted tyler and two other internet geeks to create the website parting.com. >> you just go to parting.com and enter your zip code and you see a list of funeral homes in your area and the prices you can expect to pay for the services you're requesting. >> from montana to new york, new jersey and connecticut, parting.com has found funeral costs even itemized, helpful information if not for you, at least for loved ones. >> to get in touch with our consumer investigative team send an e-mail to

. >> and i'm lynda baquero in for gus. spring will eventually get here. >> so the calendar says. >> but not today. raphael miranda is here with a look at the forecast. >> i could see spring at the end of the seven-day forecast. it is coming. just not today and not this weekend. we're dry for now but we are tracking snow on the move across eastern pennsylvania. all this is going to track on in throughout the day today. and probably after 10:00 a.m. we start to see the rain and snow breaking out. temperatures will be important today. we're at 38 in the city. that's good news. the roads are warm. a lot of melting will be happening throughout the day. 24 in sussex, 25 in morristown. that's where you have to look places like hunterton county, that's where you have advisories in effect. this is a rain/snow mix. a lot of melting on the roadways. mainly on the grass, 1 inch possible. maybe up to an inch in the city. you're going to see those south and west of town. no snow yet right now. rain and snow arriving by lunchtime. it con

here's lynda baquero to explain what happened. >> he bought goof proof coverage for his living room furniture. but when he wasn't satisfied with the response to his damage claim, he asked us to stop in. this blue sofa and love seat have been part of his home for years. they've now out lasted a couch he bought at bob's discount furniture three and a half years ago. >> it was changing color. it was turning gray. it was peeling. it was getting bigger and bigger and bigger. covered for the cost of repair. >> i even purchased a goof proof protection that the salesperson said that it would cover pretty much most everything. not everything tears, rips, but just sitting on it is all i ever did. but they told me it wasn't protected for what they call cracking and peeling. >> that's when john reached out for help. >> i tweeted lynda and she responded and said we just expanded our department. >> our team got to work and contacted bob's discount furniture. the response? >> they sent me an e-mail saying your expectation of the couch only lasting three and a half years is correct. it should have lasted lon

here's lynda baquero. >> here's a look at how three personal finance apps help you save by putting away just a few bucks at a time. capital with a q lets users set up rules. when you buy a specialty coffee drink it will transfer $5 to your account. the app is free for ios and android. fans attending today's mets home opener know that baseball is fun but tickets can be pricey too. acorns allows users to not only save but also invest in very small amounts. users set up the app to take you buy through the app and invest it. if you want to cash out at any time, well, it's no big deal. just push a button. the app is free for ios and android. but it does cost $1 a month. the app digit helps you save by monitoring spending habits and using complex math to figure out exactly what you can afford to save. every few days it will withdraw a few bucks into a digit account that's fdic insured up to $250,000. the app is free for ios. when apps offer investment options it's important to read the prospectus so you can see all the fees associated with rate of return on your investments. you should find o

here's lynda baquero. >> $500 for two years of dish network including international channels. >> was much better deal than what i was paying. >> he signed up and so did his friends. the salesperson even helped change his online account. >> that made me believe he is a genuine dish network guy. >> to he wired his payment and a technician stopped by to set up his new channels but those only lasted a week. dish pulled the channels and told him that so-called sales rep was a scammer. >> they had my personal information. >> he filed a police report and notified the federal trade commission. the phone numbers used in the sale. >> these two guys were talking in my language as well as english. >> he wants his money back and says dish network should take responsibility. >> if someone can log into their system and access my information, which makes me believe he's a dish guy, that is a big problem. >> dish says it takes allegations of third party fraud seriously. but in this case dish says there is no evidence its system was compromised. dish says if you're a current subscriber and you get a c

. >> lynda baquero in for gus rosendale on a very chilly day. unfortunately, as you said, not very spring-like. >> not at all. >> storm team 4 meteorologist chris cimino is here. it's not very good this morning. not warming up so far. city island 38. dyker heights at 40. some folks are close to that 40-degree mark. a lot low and mid-30s north and west. every now and then there's gusts here and there and makes it feel colder. windchills still below freezing is what it feels like at jfk. the wind, 27 in newburgh and still as cold as 21 in monticello. a bright sunny day, deep blue sky, but a few fair weather clouds that mix in this afternoon. temperatures in the low 40s at noontime. climbing to a high into the upper 40s. 48, close to 50 in a few spots. let's get back over to you now. >> thank you so much, chris. >>> happening now, democratic presidential hopefuls and their supporters holding events across the city already this morning. >> it's part of a final push ahead of the new york primary taking place over a week away. "today in new york's" gr

. >>> i'm lynda baquero in for pat battle today. oh, what a beautiful day. >> this weekend, not bad. >> finally.

. >> and i'm lynda baquero. it's a good day to be outside today. we've got storm team 4 meteorologist raphael miranda with a look at the forecast. i'm so excited. >> it is just something to be smiling about on this saturday. really the whole weekend. beautiful weather. and we're getting a taste of spring. you know, it'll be warm enough before we know it that we're complaining about the heat. not today. perfectly good temperature of 66 degrees. after 11:00 a.m. that's when it gets comfortable out there. and a high temperature of 66 is just a touch above average. keep that in mind. shouldn't even be that warm this time of year. that's a nice change after a cold start to the month. now, your uv forecast. we need to pay attention to this. because lots of folks heading outside maybe for an extended period of time for the first time this year. uv index is seven. that's high. you don't want b to get that use sun screen, of course. enjoy the sun. you don't want that burn. it hurts. tonight mostly clear skies. we've been hinting at the 70s. when will they h

. >> lynda baquero explains in this week's visiones. >> 99.9%. that's how many private school students go to college. and that's also the same percentage of tuition paid for by scholarships for many students attending boarding schools. and that's why antonio infante wants you to consider them. he's the director at the boys club of new york. and we're also joined by justin ramos, a graduate. great to have you both here. and antonio, we've worked together you do the latino college expo every year. this is something you told me about the 13th annual independent boarding school fair. this is something you hope more latino families would attend and this would be an option for them. do you think that's a tall order? why should these parents maybe they wouldn't traditionally think of? >> first thing i say is why not. you want to grab everything. at the end you'll make a decision. but look at the options. independent boarding schools can be a great option for those that are interested in getting out of the city and experiencing new things at a younger po

. >> and i'm lynda baquero in for pat battle. i think spring has arrived. >> you don't need the jacket today. raphael miranda tracking the latest for us. good morning. >> that's right, guys. finally getting to the spring of things in terms of the weather temperatures on the rise. we're going to have a milder day today. here's a look at storm tracker. it's a quiet morning. another crystal clear start to your day. we will be expecting lots of sunshine. it is chilly in some spots right now. if you're heading out early, you do need the jacket. around freezing right now. we have some spots below freezing like fairfield county. 44 degrees in central park. a little bit on the chilly side in spots. but that sunshine is going to boost those temperatures by 12:00. we're back to 59 degrees. and today's high temperature above average. very springlike. 66 degrees, feels great. really a great time to spend some time outside. it gets even milder for tomorrow and beyond. take a look at the seven-day forecast and 70s making a comeback in just a f

. >> and i'm lynda baquero in for gus today. is it december or april? i don't know what's going on. meteorologist raphael miranda is here to sort it all out for us. >> let's pretend like it's december. that's what the weather is going to be like today. the sun was out earlier this morning. it has already gone downhill. lots of clouds out there. temperatures basically the high is what's going on right now. 40 degrees in the city. light accumulations, mostly on grassy surfaces. not so much on the roads. that is good news. but still give yourself a little extra time. it gets breezy. winds pick up out of the north around 10 to 20 miles per hour. temperatures in the 30s to low 40s around the region. the breeze out of the north. overnight tonight we have another hard freeze coming. in fact, we have freeze warnings in effect for all these coastal locations. new york city included. northeast new jersey, down the jersey shore. freezing conditions, below freezing in many suburbs. plants cannot take it. they need to be inside or protected. these are your lows tonight down to 30 in central park

i'm lynda baquero. knew this morning, police are investigating a deadly stabbing in the bronx. officers were called to a building on westchester avenue in the woodstock section last night. we're told that a fight broke out during a party. police say a 30-year-old han was stabbed in the torso and neck. he was rushed to lincoln hospital but did not survive. no word of an arrest at this hour. >>> democratic presidential candidates making another push across new york. greg cergol has more. >> reporter: new york voters will get another big dose of presidential politics today. it begins here in harlem this morning. former president bill clinton will be campaigning for his wife at the ab simian baptist church. as for bernie sanders, he'll hold a rally this afternoon on the boardwalk in coney island. harlem last night, also in the bronx and queens. mrs. clinton spent time in brooklyn. both candidates zeroing in on the 291 delegates here in new york. we're in harlem, greg cergol, "today in new york." >>> gop candidate, john kasich will be in upstate new york tomorrow, ted cruz will be i

. >> lynda baquero speaks with one of the show's stars in this week's visiones. >> you'll be on your feet if you go to see the broadway musical about the seven-time grammy we've got josh sedaro who plays emilio in the show. congratulations on a wonderful show. you guys opened in november. from what i understand, there's a lot of dancing. pretty strenuous. >> i don't know if i can say my stuff is strenuous. but what they're doing is impressive. i have a fun time because i get to go off stage and watch our incredible cast just do what they do best. with sergio, i feel like he got to pick his all-star cast. he's an amazing choreographer. for him to hand pick these dancers that we have, it's so impressive. i've learned so much from them. >> that's great. >> i always am flattered when people tell me i'm dancing okay in the show. i shake my hips a little bit and i hang with them. >> you were born in florida. >> i was. >> how familiar were you with the story? from what i understand, everyone's familiar with the music but i guess your show goes into the rest of the story which a lot. >> abso

lynda baquero investigated the fine print. >> reporter: for more than 20 years, shannon becker relied on service from at&t. back in february she decided to group her father, mother and brother into a family plan with new phones after hearing about an incentive. >> what they said is with the new iphone the promotion is you get a free tablet. and i said, okay, that's great. and they're like well, no, not really. basically there's going be a $10 a month line charge. >> shannon was okay with that even though she didn't want a phone number attached to the tablets. >> we weren't going to be using them as a phone. we thought it could be nice to use them as a wireless device. >> when she got her at&t bill, she saw the $10 monthly charge and saw she had been assigned new phone lines to each of the discounted tablets, too. she called to cancel those lines. >> the bill basically showed me that the lines were under two-year contract lines and that because i had terminated the lines there was an early termination fee for both of them totals $329.06. >> reporter: shannon insists she and her family

i'm lynda baquero. right now, an investigation is under way in a deadly police-involved shooting in queens. this happened at 1:30 this morning on 116th avenue and 135th street in south ozone park. relatives tell us that the man killed was 32-year-old george tillman. they say he was getting into his car when a squad car pulled up next to him and relatives say tillman became nervous and started running. the nypd posted that photo on the twitter page with the weapon recovered at the scene. >>> police are questioning a person in the deadly shooting of a man in east harlem. it happened at the wagner houses at around 2:00 this morning. police say a 21-year-old man was shot in the head and died at the scene. one man is in custody and police did recover a gun. join chuck scarborough and melissa russo for our new show, ask the mayor. you ask the questions and we take them directly to mayor de blasio. that's coming up at 10:00 this morning. >>> again, checking our weather now, mostly sunny today. a high of 71. to

i'm lynda baquero. >> and i'm pat battle. today in new york saturday coming your way next. omy is growing, with creative new business incentives, the lowest taxes in decades, and new infrastructure for a new generation attracting the talent and companies of tomorrow. like in rochester, with world-class botox. and in buffalo, where medicine meets the future. let us help grow your company's tomorrow - today - at business.ny.gov we're wired differently. in the last 10 years our competitors have received a few awards. but we've received a few more, including jd power who ranked us highest in customer satisfaction for the third year in a row. only fios has the fastest internet on the most awarded network. now get super-fast 100 meg internet tv and phone for just $69.99 per month, online. cable can't offer internet speeds this fast at a price this good, only fios can. >>> now on today in new york, winter weather returning with a vengeance. from freeze warnings to snowfall, we've got your storm team 4 forecast. >>> plus we've got su

better get baquero tells us what's done to protect you. here's lynda. >> this man is still dealing with legal issues and trying to recover his $12,000, 2014 tax refund a full year afterihe became af tax-related identity theft. >> we put our return in and back from the irs that someone had already filed a return under one of our social security numbers. >> tax-related identity theft is the rise. it happens when someone uses your stolen social security number to file the eturoun claiming a fraudulent refund. most people, like tate, don't even know it's happened until they try to file on their own. >> it was kind of confusing in terms of what to do. having a police report completed. signing an affidavit to the irs that i truly am tate fenwick. >> the irs has a taxpayer guide to identity theft on its website. if you become a victim, it's committed to resolving your case as quickly as possibleg there is identity theft insurance available. that will reimburse you for expenses incurred to restore your identity if this happens to you. liberty mute ut offers id

baquero. new tonight, how lynda got results. plus -- >>> a biker arrested accused of stunting on the street and putting people in danger. we're probably going to see more >>> authorities filed charges today against a man who walked into a boston station wearing a police say brizy wanted to deliver a flash drive with recorded rants about the end of the world. he was upset about splitting with his girlfriend three weeks ago. brizy was shot three times by police. he is expected to be okay. >>> they want to draw global attention to cancer research. they spoke earlier at a conference on regenerative medicine. they talked about the need for greater global investment in research. they called cancer a constant emergency and stressed the importance of mak g new treatments available as quickly as possible. >> cancer is a constant emergency. in the united states alone, we lose more than 3,000 people a day to cancer. we should be doing everything possible to accelerate cancer >> he lost a son to cancer, and la anter he offered a project to

. >> and i'm lynda baquero. look how beautiful. >> not a cloud in the sky. raphael miranda in the storm team 4 center.

i'm lynda baquero. happening now, searching for a suspect on a slashing on a cab

. >> and i'm lynda baquero in for gus today. is it december or april? i don't know what's going on. meteorologist raphael miranda is here to sort it all out for us. >> let's pretend like it's december. that's what the weather is going to be like today.

i'm lynda baquero. right now, an investigation is under way in a deadly police-involved shooting in queens. this happened at 1:30 this morning on 116th avenue and 135th street in south ozone park. relatives tell us that the man killed was 32-year-old george tillman.