m. heinicke: times how many people on those busses? >> about that point 9,200 daily riders passing through. if you do the math end up with more savings for more people, it's a little bit more a lot of people as opposed to more for fewer people who have a longer walk or slower ride. >> vice chair m. heinicke: it leads to some difficulties for some of our riders and the unfortunate outcome of having people have to reorder their lives. they have come to their neighborhood and routines, that's not a good thing to do to our neighborhoods but the only way is to make them go more quickly and for the people taking these busses they want it more quickly. i will vote for this overall project and favor the spruce street stop elimination because when you look at a map of san francisco, the relative under service of rapid transit in our neighborhood is a train and some are already red carpeted busses, the lack of that service to the outer richmond is stark and it's about time we do something about it. this project is a good project and stop elimina

m. heinicke: okay, do have you a different evaluation as m.t.a. staff? >> in my opinion they are great for reliability. it's different than travel time, it's harder to measure. but by the fact that our study found there's greater compliance with the lanes means people driving are much less likely to violate their lanes which means they are better for reliability. >> that's an opinion, is that a report? >> >> vice chair m. heinicke: you said your opinion, is that m.t.a. staff's opinion, has that been studied? i'm in favor of the red lanes but when one of the operators comes here and tells us something i want to make sure we respond as an agency. >> that's my opinion. >> i thought we saw on the mission line, because i take that everyday and i can time it -- >> they can't hear you, gwyneth. >> g. borden: i thought we d looked at data and saw increased times, is that not true? >> chair c. brinkman: sorry, audience members, no public participation or i will have to ask you to leave the room. >> there are different questions being asked. one is transit-only la

m. heinicke: thank you. >> chair c. brinkman: thank you, vice chair heinicke. board members? board member torres? >> a. torres: i will be happy to introduce that motion when it's appropriate and you give me the queue. number two, i have never heard a mayor speak so specifically about her concerns regarding this agency. and i think it's reflective, not only of her, but as you know so much of the testimony i have been here for from constituencies that didn't receive outreach enough. there wasn't enough communication between issues occur, or parking spaces are gone. and that was the case in some of the mayor's home district where people were not informed properly. i think the issues she has raised would be dependability. next important is access, i applaud you for reforming the process of bad behavior of potential contractors but that should have been done a long time ago. it doesn't take a rocket scientist to google somebody and find out they have had some violations. i think we will probably, i don't want to predict but we will probably feel this consequence even much more so